A helper unofficially supports you with the CRT process. A helper might be a trusted friend or family member, or an advocate.
What can helpers do?
Helpers can do things like:
- Translate to English for you
- Help you use a computer
- Give you emotional support
- Help you organize your claim documents
- Help you write emails
What can’t helpers do?
Your helper can’t:
- Speak to the CRT for you
- Send documents or upload evidence for you
- Make agreements for you
If you need help with those things, you may want a representative. Learn more about representatives.
You can also ask us for supports or accommodations.