Get In-Person Help at Service BC Richard Rogers, CRT Executive Director & Registrar The CRT is built around the needs of the public, including people who cannot use a computer or access the internet. That’s why we offer mail and telephone services in addition to online ones. Now, people can also get in-person assistance with CRT services through Service BC. Service BC provides front...
New CRT Online Tools As part of our commitment to co-design the CRT with the public, we are developing and implementing CRT technology in stages. This lets us test features first with participants who might have barriers to accessing justice, and then with the public generally. We make a lot of changes based on this feedback. We’re excited to let...
New CRT Rules A few months ago, we asked for your feedback on some new draft rules for the small claims disputes we’ll start accepting on June 1, 2017. You also gave us feedback on our rules generally, and we collected overall feedback from our staff, tribunal members, and participants about areas where our rules could be improved....
Mediate BC to Provide Contract Facilitation Services Kandis McCall, CRT Director of Case Management Since opening in July 2016, the CRT has received about 380 strata property disputes. To move those disputes through the dispute resolution process, we have recently welcomed a number of full time facilitators to the CRT team! Facilitators help the parties to resolve their disputes by agreement. When...
What Happens to Your CRT Application When You Press Send? Sandy, CRT Resolution Support Clerk At the Civil Resolution Tribunal, our goal is to provide you with a Notice Package on the same day you apply for dispute resolution. Have you ever wondered what happens to your application once we receive it? A Resolution Support Clerk screens the application carefully and ensures that three important...
Welcome to Our New Home! As you can see, the CRT has a new website! The website has some great new features, including: The Solution Explorer for both strata and small claims Google Translate in the website header, to translate the whole page with the click of a button A searchable decision database, to help you find CRT decisions more...