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Participant Satisfaction Survey – October 2019 The Civil Resolution Tribunal anonymously surveys people who have gone through the tribunal process. We use this feedback to improve the way we serve the public. We report the cumulative results every month on this blog. We had 56 responses to our satisfaction survey in October 2019. We’re pleased to report that participant satisfaction remains...

Posted by the CRT on November 4, 2019

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CRT Statistics Snapshot – October 2019 Do you like data? We do! Here’s our monthly report of key statistics. If there’s information you would like to see added to our monthly reports, please contact us. We will do our best to include it.   “Open” includes disputes in screening, negotiation and facilitation, on hold, decision preparation, and adjudication. “Closed” includes withdrawn...

Posted by the CRT on November 4, 2019

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CRT Statistics Snapshot – September 2019 Do you like data? We do! Here’s our monthly report of key statistics. If there’s information you would like to see added to our monthly reports, please contact us. We will do our best to include it.

Posted by the CRT on October 7, 2019

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Participant Satisfaction Survey – September 2019 The Civil Resolution Tribunal anonymously surveys people who have gone through the tribunal process. We use this feedback to improve the way we serve the public. We report the cumulative results every month on this blog. We had 59 responses to our satisfaction survey in September 2019. We’re pleased to report that participant satisfaction remains...

Posted by the CRT on October 2, 2019

New Solution Explorer Area for Housing Disputes The CRT’s Solution Explorer continues to grow! On September 30, 2019 at 3pm we’ll be launching our newest Solution Explorer area, “Housing”. Our Solution Explorer offers free legal information and tools that can help you resolve your dispute. To apply for CRT dispute resolution, choose “Make a claim with the CRT” when asked what you’d...

Posted by the CRT on September 26, 2019

Guest Post: CRT User Experience Study Guest Post by Sarah Ewart, Research Assistant at the CRT User Experience Study   Independent Researchers Looking to Talk to People About Their Experiences Using the CRT  A team of independent, academic researchers, based at Thompson Rivers University and led by Katie Sykes (Associate Professor, Faculty of Law) are looking to discover if – and...

Posted by the CRT on September 16, 2019