Our mandate
The CRT is an independent, quasi-judicial tribunal. We operate under the authority of the Civil Resolution Tribunal Act.
The CRT is different from the traditional courtroom model. We provide detailed legal information and self-help tools to resolve claims by agreement, and offer an online dispute resolution process that can be accessed anytime. We encourage a collaborative, problem-solving approach to resolving disputes.
We also encourage people to speak for themselves in the CRT process, but you can ask permission to have someone represent you.
All CRT default and final decisions are available to the public.
Learn how the CRT process works.