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How do I withdraw a claim?

1 min read

Most applications for CRT dispute resolution have one or two claims (issues) plus any claim for interest and/or fees. An applicant can ask to withdraw one or more of their CRT claims. A respondent can’t ask to withdraw the claims.

If you’re an applicant and want to withdraw one or all of your claims, please contact us. It’s free to withdraw a claim.

What happens after I ask to withdraw all my claims?

Withdrawing all claims means the dispute file will be closed and no further action can be taken on it. We will review your request and close the claim if:

If all the participants agree to close the claim, you can ask for an official consent dismissal order, if you want one. This order is enforceable in court.

If a request to withdraw is made after the claim has been assigned to a tribunal member for a final decision, the tribunal member will make a decision about the request to withdraw.

What happens if the respondents don’t agree to close the claim?

If the respondents don’t agree to close the claim, we might ask all the claim participants to say why they think the claim should or shouldn’t be closed. A tribunal member will review everyone’s reasons and make a decision about closing the claim.

If the tribunal member decides the claim shouldn’t be closed, then it will continue at whichever stage it was in when we received the request to withdraw it.

What if I want to withdraw an individual claim in a dispute file?

Participants can agree to withdraw individual claims within a dispute file. It’s free to do this.

If I withdraw my claim, can I make another claim later?

Once a claim is withdrawn and closed, you must ask the CRT for permission if you want to make a new claim about the same issue. We will ask you to submit reasons why you should be allowed to. See the CRT Rules for the reasons we may consider.

If all the participants agreed to a consent dismissal order, then none of the participants can make another CRT claim about the same issue. This order can be enforced in court.