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Tiếng Việt© 2022-2023 Civil Resolution Tribunal. All Rights Reserved. British Columbia Civil Resolution Tribunal, Civil Resolution Tribunal, BCCRT, and CRT are Official Marks belonging to the British Columbia Civil Resolution Tribunal.
The CRT Process
The CRT is part of the British Columbia justice system. We offer an accessible, affordable way to resolve many types of civil law disputes without needing a lawyer or attending court.
We encourage a collaborative approach. But if you can’t reach an agreement, an independent tribunal member can make a decision about the claim. CRT decisions and orders are enforceable in court.
The CRT process has 4 main stages.
View a detailed flowchart of the CRT process.
You can make an agreement to settle your claim at any stage.
Start with our Solution Explorer. It has free legal information and tools. Then make a claim or respond to a claim someone made against you.
Learn how to make a claim, or respond to a claim.
Use our secure and confidential negotiation platform. You can talk through the issues in the claim and try to reach an agreement.
If you can’t negotiate a solution to your claim, a CRT case manager will help you try to reach an agreement. Your agreement can be turned into an enforceable order.
If you can’t reach an agreement by negotiation or facilitation, an independent tribunal member will make a decision about your claim. A CRT decision can be enforced like a court order.
Where is my claim at in this process?
Log in to your CRT Account anytime to see what stage of the CRT process your claim is in.
Our FAQs are organized by stage. Look for our process graphic at the top of help articles to understand which stage the topic is about. For example:
How the CRT Works
Watch our video about Ming and Dharma to learn about the stages in the CRT process.