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Fees

Like most courts and tribunals, the CRT charges modest fees for services. The Civil Resolution Tribunal Act gives the CRT the authority to make rules, including rules that set fees. For more information see section 62(2)(m) of the Act and CRT Rule 1.6.

 How to pay CRT fees:

  • Pay online with VISA, MasterCard, or American Express.
  • Pay in cash at most Service BC locations.
  • Mail a cheque or money order made out to the “Minister of Finance”. It can take up to 14 days for cheques to clear. Don’t send cash by mail.

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Fees for applying (making a claim)

This is the fee to file your claim with the CRT. It includes claim processing, CRT Account access to manage your claim, a secure and confidential negotiation page, and facilitation by a case manager to help you try to resolve the claim.

If you settle your claim by negotiation, we can refund your application fee.

ITEMFEE
Make a claim – Intimate Image Protection OrderFREE
Make a claim – Intimate Image Administrative PenaltyFREE
Make a claim – Intimate Image Damages of $3,000 or less$75 online / $100 by email or mail
Make a claim – Intimate Image Damages of $3,001 or more$125 online / $150 by email or mail
Make a claim – Small Claims of $3,000 or less$75 online / $100 by email or mail
Make a claim – Small Claims of $3,001 or more$125 online / $150 by email or mail
Make a claim – Strata$125 online / $150 by email or mail
Make a claim – Societies and Cooperative Associations$125 online / $150 by email or mail
Make a claim – Vehicle Accidents (accident benefits only)$75 online / $100 by email or mail
Make a claim – Vehicle Accidents (damages and liability only)$125 online / $150 by email or mail
Make a claim – Vehicle Accidents (damages and liability + accident benefits or minor injury determination)$125 online / $150 by email or mail
Make a claim – Vehicle Accidents (minor injury determination only)$75 online / $100 by email or mail
Make a claim – Vehicle Accidents (assessment of responsibility for an accident only)$75 online / $100 by email or mail

Fees for making a counterclaim or third party claim

This is the fee to file your counterclaim or third party claim with the CRT. It includes claim processing, CRT Account access to manage your claim, a secure and confidential negotiation page, and facilitation by a case manager to help you try to resolve the claim.

If you settle your claim by negotiation, we can refund your application fee.

ITEMFEE
Make a counterclaim or third-party claim – Intimate Image Damages of $3,000 or less$75 online / $100 by email or mail
Make a counterclaim or third-party claim – Intimate Image Damages of $3,001 or more$125 online / $150 by email or mail
Make a counterclaim or third-party claim – Small Claims of $3,000 or less$75 online / $100 by email or mail
Make a counterclaim or third-party claim – Small Claims of $3,001 or more$125 online / $150 by email or mail
Make a counterclaim or third-party claim – Strata$125 online / $150 by email or mail
Make a counterclaim or third-party claim – Societies and Cooperative Associations$125 online / $150 by email or mail

Fees for responding to a claim made against you

This is the fee to respond to a CRT claim made against you. It includes claim processing, CRT Account access to manage your claim, a secure and confidential negotiation page, and facilitation by a case manager to help you try to resolve the claim.

If you settle your claim by negotiation, and you were charged a fee to respond to the claim, we’ll refund the response fee.

ITEMFEE
Respond to a claim made against you – all claim typesFREE online / $25 by email or mail
(ICBC only) Respond to a claim made against you – vehicle accident claims$25

Fees for CRT orders

These fees are for the CRT to make an official order. You can file a CRT order in court for enforcement.

ITEMFEE
Default Order (all claim types except Intimate Image Protection Order and Administrative Penalty)$25 online / $30 by email or mail
Consent Resolution Order (all claim types except Intimate Image Protection Order and Administrative Penalty)$25

Fees for a CRT decision

This fee is for a tribunal member to make a final decision about your claim. It includes a validated copy of the official CRT order, which you can file in court for enforcement.

ITEMFEE
Final decision – Intimate Image Protection OrderFREE
Final decision – Intimate Image Administrative PenaltyFREE
Final decision – Intimate Image Damages$50
Final decision – Vehicle Accidents$50
Final decision – Vehicle Accidents (minor injury determination only)$50
Final decision – Small Claims$50
Final decision – Strata$100
Final decision – Societies and Cooperative Associations$100

Other fees (all claim types)

ITEMFEE
Request claim records, if you’re a participant in the claim$10 per request (+ $1 per page if you want the records mailed)
Request claim records, if you’re not a participant in the claim$25 per request (+ $1 per page if you want the records mailed)
Request claim records, if you’re a member of the mediaFREE
Validate a copy of a CRT decision, order, or other document$30
Ask us to cancel a default or non-compliance order$50
Fee for dishonoured payments$30

What if I can’t afford CRT fees?

If you have low income, you can ask the CRT to waive your fees. This is called a “fee waiver”.

  • Only individuals can ask for a fee waiver. Companies, partnerships, societies, cooperative associations, and stratas aren’t eligible.
  • You might be asked to provide proof of income or other documents about your financial situation.
  • A fee waiver only applies to CRT fees. It doesn’t apply to any other costs or amounts in a CRT claim.

Applying for a fee waiver is easy:

  • If you’re making a claim, select “Fee waiver” on the payment screen at the end of the application, and follow the instructions.
  • If you’re responding to a claim or there are multiple applicants, fill out our online Fee Waiver Request form.

Do I get my CRT fees back if the claim is decided in my favour?

If a tribunal member makes a default or final decision about a claim, they might order the unsuccessful participant to pay the successful participant’s CRT fees and other reasonable expenses.

Learn more about claiming fees and expenses.

Do I get my CRT fees back if the claim participants don’t respond?

A default decision is when a tribunal member makes a decision about the claim even if the other participants haven’t responded to the claim or participated in the CRT process.

As part of a default decision, the tribunal member might order that the other participants must pay your CRT fees and other reasonable expenses.

Learn more about a default decision.

Can CRT fees be refunded?

We generally don’t refund CRT fees, but will consider a refund in these circumstances: 

  • We refuse to process the claim
  • The participants agree to settle the claim before it’s assigned to a CRT case manager
  • The applicant withdraws the claim before facilitation starts

There are some more exceptions. See our CRT Fee Refunds Policy for details.

If a CRT fee was overpaid, we’ll refund the difference. We’ll also refund any CRT fees charged in error.