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Email is the best way to communicate with the CRT. If you can’t use email, call us at 1-844-322-2292 (toll-free in North America).

To apply and explore your options, click on your dispute type:

The system will give you the correct online application form for your type of dispute.

The CRT is an independent, neutral decision maker. We can’t provide legal advice, or tell you whether you should file a claim. If you’re unsure, you may want to get professional advice from a lawyer or legal services provider. Here are some low-cost or free options.