• Resolve your dispute online, 24/7.

  • Save time, money and stress.

  • Free legal information and tools.

  • Accessible, timely, and fair resolutions.

Welcome to the Civil Resolution Tribunal

The British Columbia Civil Resolution Tribunal (CRT) is Canada’s first online tribunal. The CRT resolves:

Motor vehicle injury disputes up to $50,000

Small claims disputes $5,000 and under

Strata property (condominium) disputes of any amount

Societies and cooperative association disputes of any amount: we expect to start accepting these disputes in late summer 2019. More information to come.

Shared accommodations and some housing disputes are covered under our small claims jurisdiction. In summer 2019, we’ll launch a new Solution Explorer area for renters who share a kitchen or bathroom with their landlord; vacation and short-term rentals; emergency and transitional housing; and more. In the meantime, if you want to apply for CRT dispute resolution for these situations, visit our General dispute area and select “My dispute isn’t included in any of these categories”.

 

Save time, money and stress! The CRT lets you resolve your dispute when and where it’s convenient for you — at home, at work, through your phone, or at the local library.

The CRT helps you resolve your dispute quickly and affordably, and encourages a collaborative approach to dispute resolution.

How it works

EXPLORE AND APPLY

Start with our Solution Explorer. It has free legal information and tools. It will also give you the right CRT application form for your type of dispute.

NEGOTIATE

Once your application is accepted, try our secure and confidential negotiation platform. You can talk through your dispute and try to reach an agreement.

REACH AN AGREEMENT

If you can’t resolve your dispute by negotiation, a case manager will try to help you reach an agreement. Agreements can be turned into orders, and be enforced like a court order.

GET A DECISION

If you can’t reach an agreement by negotiation or facilitation, an independent CRT member will make a decision about your dispute. A CRT decision can be enforced like a court order.