• Resolve your dispute online, 24/7.

  • Save time, money and stress.

  • Free legal information and tools.

  • Accessible, timely, and fair resolutions.

Welcome to the Civil Resolution Tribunal

COVID-19 Update. The CRT remains open and fully operational. We have taken steps to protect the health of parties, staff, and the public, while ensuring the tribunal continues to provide dispute resolution services as normally as possible. More information. 

The government has issued a Ministerial Order which suspends limitation periods for bringing actions in the court. This does not apply to the CRT. However, the tribunal has some discretion to waive, suspend or extend mandatory time periods. More information. 

We know that COVID-19 related issues may affect a party’s ability to receive or respond to a Dispute Notice, or otherwise meet deadlines. If you need an extension of time due to COVID-19, please contact us with your Dispute Number.

In the interests of fairness, the CRT has not processed requests for default decisions and orders since March 18, 2020. The CRT will resume processing requests for default decisions and orders beginning June 1, 2020. Requests will be processed based on the date that the dispute became eligible for a party to request a default decision and order. The CRT may continue to exercise its discretion to extend timelines for respondents to submit completed Dispute Responses.

***

Changes are coming to the CRT’s motor vehicle injury (MVI) jurisdiction next year, beginning May 1, 2021. More information in our blog post.

 

The British Columbia Civil Resolution Tribunal (CRT) is Canada’s first online tribunal. The CRT resolves:

Motor vehicle injury disputes up to $50,000

Small claims disputes up to $5,000

Strata property (condominium) disputes of any amount

Societies and cooperative associations disputes of any amount

 

Save time, money and stress! The CRT lets you resolve your dispute when and where it’s convenient for you. This could be at home, at work, on your phone, or at the local library.

The CRT helps you resolve your dispute quickly and affordably. We encourage a collaborative approach to dispute resolution.

How it works

EXPLORE AND APPLY

Start with our Solution Explorer. It has free legal information and tools. It will also give you the right CRT application form for your type of dispute.

NEGOTIATE

Once your application is accepted, try our secure and confidential negotiation platform. You can talk through your dispute and try to reach an agreement.

REACH AN AGREEMENT

If you can’t resolve your dispute by negotiation, a case manager will try to help you reach an agreement. Agreements can be turned into orders, and be enforced like a court order.

GET A DECISION

If you can’t reach an agreement by negotiation or facilitation, an independent CRT member will make a decision about your dispute. A CRT decision can be enforced like a court order.