The CRT aims to resolve claims as fairly, quickly, and affordably as possible. But every claim is different.

• Intimate image claims are expedited. They are handled by a specialist team of staff and tribunal members. Between January 29, 2024 and March 31, 2024, the average time to resolution for intimate image claims was 13.3 days.
• See the table below for average time to resolution for all other types of claims.
• Some claims are simple issues between 2 people who quickly reach an agreement. This could take just a few weeks or less.
• Other claims have complex issues, several participants, lots of evidence and arguments, and go all the way through the process to a tribunal member decision. These could take several months.
• Some types of claims, like vehicle accidents, depend on the timelines of processes outside the CRT.
• Sometimes participants ask for deadline extensions and need more time to participate.

We’ll always keep you updated about your claim and what you need to do next. We aim to set short timelines so claims can keep moving forward.

Between April 1, 2023 and March 31, 2024, the average time to resolution for all types of claims excluding intimate image claims was:

For more detailed time to resolution statistics, see our 2023/24 Annual Report.