Do I have to pay to use the CRT?

The CRT charges fees. But we’ll give you a discount if you submit your application online.  If you can’t afford the fees, you can apply to have them waived.

CRT Fees

The CRT’s fees are set under section 62(2)(m) of the Civil Resolution Tribunal Act and CRT Rules 11 to 14. The CRT’s fees are listed below.

Rules
  • Strata Property Disputes
    Apply for CRT resolution of a strata dispute This is the fee to make a strata property claim against someone. It includes facilitated dispute resolution services provided by CRT staff.

    Want a discount? Do it online.

    $150

    Discount if applying online: -$25

    If a Respondent Adds a Claim or Party to a strata dispute (often called a “counterclaim” or “third party claim”) If you respond to a strata property dispute and you also want to add a claim against the applicant or against another party you think is responsible, this is the fee.

    Want a discount? Do it online.  

    $150

    Discount if applying online: -$25

    Resolution by Tribunal Decision This is the fee to ask the tribunal to resolve a strata property dispute by the Tribunal Decision Process, where a Tribunal member makes a binding decision. You won’t pay it if your dispute is resolved by agreement during Facilitation. $100
  • Small Claims Disputes – where the amount claimed is $3,000 or less (effective June 1, 2017)
    Apply for Dispute Resolution of a small claim dispute, where the total amount claimed is $3,000 or less This is the fee to make a claim against someone for $3,000 or less (excluding interest, fees and expenses). It includes facilitated dispute resolution services provided by CRT staff.

    Want a discount? Do it online.

    $100

    Discount if applying online: -$25

    If a Respondent Adds a Claim or Party to a Dispute (often called a “counterclaim” or “third party claim”) and the total amount claimed is $3,000 or less If you respond to a small claim dispute and you also want to add a claim of $3,000 or less against the applicant or against another party you think is responsible, this is the fee.

    Want a discount? Do it online.  

    $100

    Discount if applying online: -$25

    Resolution by Tribunal Decision This is the fee to ask the tribunal to resolve a dispute by the Tribunal Decision Process, where a Tribunal member makes a binding decision. You won’t pay it if your dispute is resolved by agreement during Facilitation. $50
    Notice of Objection If the CRT makes a final decision in a small claims dispute and you disagree with that decision, you can file a Notice of Objection with the CRT.  This is the fee for that. $200
  • Small Claims Disputes – where the amount claimed is more than $3,000 (effective June 1, 2017)
    Apply for Dispute Resolution of a small claims dispute, where the total claimed is more than $3,000  This is the fee to make a claim for more than $3,000 (excluding interest, fees and expenses). It includes facilitated dispute resolution services provided by CRT staff.

    Want a discount? Do it online.

    $150

    Discount if applying online: -$25

    If a Respondent Adds a Claim or Party to a Dispute (often called a “counterclaim” or “third party claim”) If you respond to a small claim dispute and you also want to add a claim of more than $3,000 against the applicant or against another party you think is responsible, this is the fee.

    Want a discount? Do it online.  

    $150

    Discount if applying online: -$25

    Resolution by Tribunal Decision This is the fee to ask the tribunal to resolve a dispute by the tribunal process, where a Tribunal member makes a binding decision. You won’t pay it if your dispute is resolved by agreement during Facilitation. $50
    Notice of Objection If the CRT makes a final decision in a small claims dispute and you disagree with that decision, you can file a Notice of Objection with the CRT.  This is the fee for that.  $200

     

  • Other Fees – All Dispute Types
    Respond to a Dispute This is the fee to respond to a dispute someone brought against you. You only pay it once.

    Want a discount? Do it online.

    $25

    Discount if applying online: -$25

    Request a Default Order This is the fee to ask the tribunal to make a default order in your dispute. It happens when you start a dispute and the respondent doesn’t respond by the deadline.

    Want a discount? Do it online.

    $30

    Discount if applying online: -$5

    Consent Resolution Order If claims in your dispute are resolved by agreement in facilitation, you can ask the tribunal to turn that agreement into an enforceable order. This is the fee. $25
    Request to Cancel a Default or Non-compliance Order If the tribunal made a final decision and order against you, and you did not have a chance to provide evidence or submissions, and you want it to be set aside or cancelled, this is the fee to ask for this. $50
    Party Request for Printed Records If a party to a dispute wants the Tribunal to provide printed copies of records in the dispute file like information and evidence, these are the fees. $10 per request

    $1 per printed page

    Non-Party Request for Printed Records If the Tribunal allows a person who is not a party to a dispute to have printed copies of records in the dispute file like information and evidence, these are the fees.

    Read the CRT’s Information and Privacy Policy

    $25 per request

    $1 per printed page

    Validate a Copy of a Decision, Order, or Other Record This is the fee for a copy of a decision, order or other record that is validated to be a real copy of the Tribunal’s record. Other fees may apply for searching and copying the record. $30
    Dishonoured Payment The tribunal can charge this fee if a payment made by cheque or credit card is dishonoured or reversed. Until the person responsible for the dishonoured payment pays this fee, they might not be allowed to continue participating in the Tribunal process. $30

Frequently Asked Questions

  • Why does the CRT have fees?

    It’s common for courts and tribunals to charge fees. Fees are used to offset part of the CRT’s costs to provide its dispute resolution services.  The fees also help to make sure that people don’t abuse the CRT process by bringing baseless claims only meant to inconvenience or annoy someone else.

  • How can I pay CRT fees?

    You can pay CRT fees securely online by VISA, Mastercard, or American Express.  You can also mail a cheque. But if you pay by cheque, the CRT will wait for the cheque to clear before starting or continuing the dispute resolution process (this may take up to 14 days). Please do not send cash by mail. If you want to pay in cash, you can visit a Service BC location.

  • Can’t afford CRT fees?

    You can ask to be excused from paying the CRT fees if you can’t afford them because you have a low income. You make this request by filling out a request for a fee waiver. If you are an applicant, follow the steps on the ‘payments’ section of the Dispute Application Form.

    If you are a respondent or there are multiple applicants in your dispute, fill out this Fee Waiver Request Form and return it to the CRT. You’ll have to provide information to support your request.

    You might also be asked to provide documents showing your financial situation. The CRT will apply its Fee Waiver Policy to decide whether your household income and assets qualify you for a fee waiver.

    A fee waiver only applies to CRT fees. It doesn’t apply to an amount a party has to pay to another party under an agreement or under an order made during the Tribunal decision process.

  • How do I request a fee waiver?

    If you think you need a fee waiver, you have to request it from the Tribunal. Follow these steps:

    1. Complete the fee waiver request form in the CRT online application form. If you are a respondent, you can request a fee waiver using this form. This form will ask you about your sources of income. Some people will have to show the amount of their annual household income.
    2. Answer any other questions and submit any other information requested by the Tribunal. It might ask you to clarify information you provided in the Fee Waiver Request Form. It might also ask you to provide proof of income or other documents.
    3. Wait for the Tribunal to tell you if you qualify for a fee waiver. If you do, you will be told how to deal with fees when you are taking steps in the Tribunal process.
  • Who qualifies for a fee waiver?

    Fee waivers are meant to help people who can’t afford to pay the CRT fees. Usually, people who can’t afford the fees are on low income.

    The Tribunal will decide who qualifies for a fee waiver based on the financial information provided with the request.

    A person will usually qualify for a fee waiver if they receive income from one of the following:

    • BC Income Assistance
    • BC Income and Disability Assistance
    • Canada Guaranteed Income Supplement

    The CRT may also look at:

    • The number of people living in the same household as the person making the request. (This includes any family members the person asking for the fee waiver has to support financially.)
    • Total annual income of the person making the request. (This amount is the total yearly income, before deductions, from all sources of income from everyone living at the household.)
    • The net value of real estate. (The net value of real estate is the assessed value, minus the outstanding balance on any mortgages. It includes all real estate owned by the person asking for the fee waiver, including houses, vacation properties and income properties.)
  • What if I don’t qualify for a fee waiver?

    If you don’t qualify for a fee waiver, you will have to decide whether to continue in the process. Remember that a default decision and order may be made against you if you are a respondent in a dispute at the CRT and you don’t participate.

  • When can I ask for a fee waiver?

    You can ask for a fee waiver at any time in the CRT process. You can also ask before the process starts, if you are the person making an application.

    If you are asking for a fee waiver, you have to do it as soon as possible. Steps in the CRT process might have short deadlines. And paying a fee is often required to complete a process step.

  • Can the CRT take away a fee waiver?

    The CRT can revoke a fee waiver at any time during the dispute resolution process. It can revoke the waiver if it learns the person’s financial information wasn’t correct. A person’s financial situation might also change during the process.

    If the CRT revokes a fee waiver, it can require the party to pay the fees they would have paid if they hadn’t had the fee waiver.

  • What if there are multiple parties who need a fee waiver?

    Every party who needs a fee waiver must request it.

    The only time that more than one applicant can qualify for the same fee waiver is when they live in the same household.

    If there is more than one applicant making the same claim, each applicant must ask for a fee waiver. If at least one applicant doesn’t receive a fee waiver, that party will have to pay the application fee.

  • Will I get my fees back if I am successful?

    If the CRT resolves a dispute through its Tribunal Decision Process, the Tribunal member may order an unsuccessful party to pay the successful party’s fees and other reasonable expenses. The CRT won’t usually order an unsuccessful party to reimburse fees paid by the successful party to a lawyer or other representative.

  • What about fees if the other party doesn’t participate?

    If you apply for dispute resolution and follow all the steps to provide notice to a respondent who doesn’t respond to your application by the deadline, you might be able to request a Default Order. In the default process, the Tribunal may decide the dispute without the non-responding party’s participation. If you are successful in this process, the decision might include an order for the defaulting party to pay your fees and other reasonable expenses.