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Solution Explorer Updates – December 2021

The CRT’s Solution Explorer continues to improve!

On December 16, 2021, we launched updates to 2 Solution Explorer areas:

  • Strata Owners and Tenants
  • Vehicle Accidents On or After May 1, 2021


Our Solution Explorer offers free legal information and self-help tools, like communication templates. If you want to make a CRT claim, choose “Make a claim with the CRT” when the Solution Explorer asks what you’d like to do about your issue.

For our Strata Owners and Tenants area in particular:

  • We made the questions and answers easier to understand
  • You can choose more than 1 issue to explore
  • We reviewed and updated all the information sheet resources
  • We added links to recent CRT decisions for some issues
  • We made it easier for you to make a CRT claim


Thank you to everyone who participated in our recent public beta testing of the improved Strata Owners and Tenants Solution Explorer. Watch our blog for future public testing opportunities.

If you have any questions about these improvements, or the Solution Explorer in general, please contact us. We rely on public feedback to improve how we serve you.