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Public Consultation: CRT Accessibility Plan

The Civil Resolution Tribunal (CRT) is committed to making its services accessible, inclusive, and useable by everyone we serve. No one should be prevented from accessing a service because of a disability.

Under the Accessible British Columbia Act, public sector organizations are required to form an accessibility committee and create an accessibility plan. We must also offer the public ways to give us feedback about the accessibility of our services.

The CRT Accessibility Committee

We invited CRT staff and tribunal members with lived and learned accessibility experience to join the CRT’s Accessibility Committee. Our goal is to identify, prevent, and remove barriers so that British Columbians, First Nations, Métis, and Inuit Peoples can participate fully and equally in the CRT process. We also want to ensure that everyone can use the information and digital tools we offer to the public.

Our draft Accessibility Plan

Our draft plan sets out actions to improve accessibility of our communications, technology, processes, and more. This plan is a first step. Our committee will develop an operational plan to set out how we’ll accomplish the goals and actions.

Give us your feedback

We invite you to review our draft Accessibility Plan and give us feedback. If you’d like to participate in this consultation, please download and review our draft Accessibility Plan. Then take a short survey.

The survey will be open until 11 pm on March 1, 2026.

Thank you for taking the time to review our plan and letting us know what you think.

Have questions about the plan?

Please contact us. We’ll forward your feedback to our accessibility committee.