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Participant Satisfaction Survey – April to November 2018

The Civil Resolution Tribunal anonymously surveys people who have gone through the tribunal process. We use this feedback to improve the way we serve the public. We report the cumulative results every month on this blog. 

We’re pleased to report that participant satisfaction remains strong:

  • 75% indicated they are likely to recommend the CRT to others.
  • 81% agree or strongly agree that they were treated fairly throughout the process.
  • 71% agree or strongly agree that the CRT’s online services were easy to use.