Do you like data? We do! Here’s our monthly report of key statistics.
Note: The number of disputes closed in October is about 55% lower than usual. Many Civil Resolution Tribunal staff are members of the BC General Employees’ Union (BCGEU). The CRT’s operations were affected by strike action that began on September 22, 2025. The CRT’s unionized staff returned to work on October 27, 2025. The CRT is also affected by the Canadian Union of Postal Workers (CUPW) strike. To learn more, see our blog post CRT Operational Update.
If there’s information you would like to see added to our monthly reports, please contact us. We will consider including it.
“Open” includes disputes in screening, negotiation and facilitation, on hold, decision preparation, and adjudication.
“Closed” includes withdrawn claims, disputes resolved by agreement, the CRT refused to issue a Dispute Notice, disputes resolved by default or final decision, and other reasons for closure.
Strata Property, Small Claims, and Societies & Cooperatives
| Strata Property | Small Claims | Societies & Cooperatives | |
|---|---|---|---|
| Solution Explorer uses this month | 670 | 1,683 | 90 |
| Open disputes at month start | 1,311 | 4,961 | 117 |
| New this month | 106 | 496 | 13 |
| Closed this month | 45 | 193 | 3 |
| Open disputes at month end | 1,372 | 5,264 | 127 |
| Closure types for this month: | |||
| Withdrawn | 4 | 26 | 0 |
| Resolved by agreement | 5 | 7 | 0 |
| Final decision | 35 | 147 | 3 |
| Default and non-compliance decisions | 1 | 13 | 0 |
| Other | 0 | 0 | 0 |
Vehicle Accidents
- Motor Vehicle Injury: claims about motor vehicle accidents that happened between April 1, 2019 and April 30, 2021.
- Accident Benefits: claims about motor vehicle accidents that happened on or after May 1, 2021.
- Accident Responsibility: claims about ICBC’s assessment of a person’s responsibility for a motor vehicle accident.
| Motor Vehicle Injury | Accident Benefits | Accident Responsibility | |
|---|---|---|---|
| Solution Explorer uses this month | 52 | 339 | Included in Accident Benefits |
| Open disputes at month start | 1,137 | 319 | 256 |
| New this month | 18 | 15 | 19 |
| Closed this month | 42 | 27 | 11 |
| Open disputes at month end | 1,113 | 307 | 264 |
| Closure types for this month: | |||
| Withdrawn | 25 | 11 | 1 |
| Resolved by agreement | 2 | 0 | 0 |
| Final decision | 15 | 16 | 10 |
| Default and non-compliance decisions | 0 | 0 | 0 |
| Other | 0 | 0 | 0 |
Intimate Images
- The Intimate Images Protection Act (IIPA) came into force on January 29, 2024.
- Protection Order: claims for an order that require an intimate image be deleted, de-indexed, and/or removed from a website or social media platform.
- Administrative Penalty: claims for a monetary penalty if a person or internet platform doesn’t comply with a protection order.
- Damages: claims for up to $5,000 related to the harm caused by sharing or threatening to share an intimate image without consent.
| Protection Order | Administrative Penalty | Damages | |
|---|---|---|---|
| Solution Explorer uses this month | 56 | Included in Protection Order | Included in Protection Order |
| Open disputes at month start | 39 | 4 | 16 |
| New this month | 11 | 2 | 3 |
| Closed this month | 3 | 0 | 1 |
| Open disputes at month end | 47 | 6 | 18 |
| Closure types for this month: | |||
| Withdrawn | 1 | 0 | 1 |
| Resolved by agreement | 0 | 0 | 0 |
| Final decision | 2 | 0 | 0 |
| Default and non-compliance decisions | 0 | 0 | 0 |
| Other | 0 | 0 | 0 |