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CRT Key Statistics – May 2024

Do you like data? We do! Here’s our monthly report of key statistics.

If there’s information you would like to see added to our monthly reports, please contact us. We will consider including it.

Open” includes disputes in screening, negotiation and facilitation, on hold, decision preparation, and adjudication.

Closed” includes withdrawn claims, disputes resolved by agreement, the CRT refused to issue a Dispute Notice, disputes resolved by default or final decision, and other reasons for closure.

Strata Property, Small Claims, and Societies & Cooperatives

Strata PropertySmall ClaimsSocieties & Cooperatives
Solution Explorer uses this month5761,97590
Open disputes at month start9453,67569
New this month754876
Closed this month5735810
Open disputes at month end9633,80465
Closure types for this month:
Resolved by agreement10160
Final decision16723
Default and non-compliance decisions7994

Vehicle Accidents

  • Motor Vehicle Injury: disputes about motor vehicle accidents that happened between April 1, 2019 and April 30, 2021.
  • Accident Benefits: disputes about motor vehicle accidents that happened on or after May 1, 2021.
  • Accident Responsibility: disputes about ICBC’s assessment of a person’s responsibility for a motor vehicle accident.
Motor Vehicle InjuryAccident BenefitsAccident Responsibility
Solution Explorer uses this month189350Included in Accident Benefits
Open disputes at month start1,268248145
New this month1661716
Closed this month7067
Open disputes at month end1,364259154
Closure types for this month:
Resolved by agreement1100
Final decision320
Default and non-compliance decisions000

Intimate Images

  • The Intimate Images Protection Act (IIPA) came into force on January 29, 2024.
  • Protection Order: claims for an order that require an intimate image be deleted, de-indexed, and/or removed from a website or social media platform.
  • Administrative Penalty: claims for a monetary penalty if a person or internet platform doesn’t comply with a protection order.
  • Damages: claims for up to $5,000 related to sharing an intimate image without consent.
Protection OrderAdministrative PenaltyDamages
Solution Explorer uses this month77Included in Protection OrderIncluded in Protection Order
Open disputes at month start4417
New this month1703
Closed this month1701
Open disputes at month end4419
Closure types for this month:
Resolved by agreement000
Final decision1501
Default and non-compliance decisions000