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CRT Key Statistics – January 2025

Do you like data? We do! Here’s our monthly report of key statistics.

If there’s information you would like to see added to our monthly reports, please contact us. We will consider including it.

Open” includes disputes in screening, negotiation and facilitation, on hold, decision preparation, and adjudication.

Closed” includes withdrawn claims, disputes resolved by agreement, the CRT refused to issue a Dispute Notice, disputes resolved by default or final decision, and other reasons for closure.

Strata Property, Small Claims, and Societies & Cooperatives

Strata PropertySmall ClaimsSocieties & Cooperatives
Solution Explorer uses this month5561,74081
Open disputes at month start1,0564,32075
New this month705128
Closed this month863907
Open disputes at month end1,0404,44276
Closure types for this month:
Withdrawn441733
Resolved by agreement4221
Final decision301142
Default and non-compliance decisions8811
Other000

Vehicle Accidents

  • Motor Vehicle Injury: disputes about motor vehicle accidents that happened between April 1, 2019 and April 30, 2021.
  • Accident Benefits: disputes about motor vehicle accidents that happened on or after May 1, 2021.
  • Accident Responsibility: disputes about ICBC’s assessment of a person’s responsibility for a motor vehicle accident.
Motor Vehicle InjuryAccident BenefitsAccident Responsibility
Solution Explorer uses this month115339Included in Accident Benefits
Open disputes at month start1,883333207
New this month582016
Closed this month111177
Open disputes at month end1,830336216
Closure types for this month:
Withdrawn6993
Resolved by agreement2711
Final decision1433
Default and non-compliance decisions140
Other000

Intimate Images

  • The Intimate Images Protection Act (IIPA) came into force on January 29, 2024.
  • Protection Order: claims for an order that require an intimate image be deleted, de-indexed, and/or removed from a website or social media platform.
  • Administrative Penalty: claims for a monetary penalty if a person or internet platform doesn’t comply with a protection order.
  • Damages: claims for up to $5,000 related to sharing an intimate image without consent.
Protection OrderAdministrative PenaltyDamages
Solution Explorer uses this month213Included in Protection OrderIncluded in Protection Order
Open disputes at month start69220
New this month27010
Closed this month1103
Open disputes at month end85227
Closure types for this month:
Withdrawn302
Resolved by agreement000
Final decision901
Default and non-compliance decisions000
Other-100