By Richard Rogers
After nearly 8 years as Chair of the CRT, Shannon Salter has moved on to her new role as BC’s Deputy Attorney General. I’ve been appointed as CRT acting Chair for the next few months, until a new Chair can be appointed.
Shannon and I began working together in 2014 when she was appointed as the CRT’s first full-time Chair. With significant assistance from our project team, we moved the CRT from concept to operation in 2016. It’s been a privilege to work with Shannon over the years. I thank her for her tremendous contributions building the organization. She shared her passion for access to justice and innovation in BC and around the world. As Chair, Shannon raised the stature and international reputation of the CRT’s ground-breaking online dispute resolution services and inspired others along the way.
As acting Chair, my plan is to continue moving forward on the course set by Shannon: providing BC citizens with an accessible, affordable way to resolve disputes. This doesn’t mean that there won’t be any changes, as the CRT will maintain its commitment to continuously improving how it delivers its services.
I’m grateful to have an incredible team. The most significant contributors to the CRT’s success are its people – the employees and members. I thank them for continuing to provide user-focused dispute resolution services to our participants and for constantly finding ways we can improve those services. I truly appreciate both what you do and how you do it.
I look forward to what we can accomplish in the coming months.