The Civil Resolution Tribunal (CRT) regularly reviews and updates its procedural rules. We try to do this once a year. We’ve drafted some changes to the rules and would like your feedback.
We invite you to review the draft Standard Rules and draft Intimate Images Protection Order Rules (IIPO Rules) and send us feedback by completing surveys.
Complete the survey about the draft Standard Rules
Complete the survey about the draft IIPO Rules
Please complete one or both of the surveys by Monday, September 22, 2025 at 9:00 am PT. This consultation is part of our commitment to build the CRT around the needs of people who will be using it. Your feedback is much appreciated.
What are the CRT’s Standard Rules?
Courts and tribunals usually have rules. The CRT’s Standard Rules are a bit like an instruction guide. They set out a fair, transparent, and consistent process for resolving claims.
The CRT’s mandate requires that it be accessible, speedy, economical, informal, and flexible. Because of that, we want the rules to be as clear and easy to use as possible. We have used feedback from CRT participants and community contacts to review and update the Standard Rules several times since we started accepting claims in 2016.
What are the CRT’s IIPO Rules?
The IIPO Rules are very similar to the Standard Rules, but they only apply to claims about intimate images protection orders or administrative monetary penalties under the Intimate Images Protection Act (IIPA).
We introduced the IIPO Rules in 2024 when the CRT started resolving intimate images claims. This is the first time we’ve drafted significant changes to the IIPO Rules.
Learn more about intimate images claims.
What’s being updated?
We hope the changes make the rules easier to read. The draft rules:
- Use plainer language
- Remove unnecessary words
- Break big sentences into smaller chunks
We also made some changes to help participants understand CRT processes.
What are the significant changes?
Draft Standard Rules:
- Limit the number of application fee waivers a person may receive in a year to 3, unless there are extraordinary circumstances [Standard Rule 1.6(5)]
- Allow applicants to serve respondents by email, text, or another messaging platform, with the respondent’s acknowledgement of service [Standard Rules 2.4 and 2.5]
- Clarify the reasons that the CRT may hold an oral hearing [Standard Rule 10.1(5)]
Draft Standard Rules and IIPO Rules:
- Clarify the process to withdraw claims [Standard Rule 7.1, IIPO Rule 9.1]
- Allow all participants in intimate images claims to have any kind of representative without needing the CRT’s permission [Standard Rule 1.16(4), IIPO Rules 2.2(2) and 2.4(1)
- Deal with the use of artificial intelligence (AI) tools by not allowing participants to:
- Include cases or legislation that don’t exist in their arguments [Standard Rule 8.3(8), IIPO Rule 10.3(4)]
- Submit fake evidence including evidence created or altered by an AI tool [Standard Rule 8.3(9), IIPO Rule 10.3(5)]
How do people use the CRT’s rules?
We try to make our processes easy to follow and give you the information you need, when you need it. Any time you want to check details, you can read the complete rules on our Rules and Policies page.
Questions about the draft rules or the feedback surveys?
Please contact us. We’ll forward your questions to our Rules team.