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CRT Key Statistics – September 2024

Do you like data? We do! Here’s our monthly report of key statistics.

If there’s information you would like to see added to our monthly reports, please contact us. We will consider including it.

Open” includes disputes in screening, negotiation and facilitation, on hold, decision preparation, and adjudication.

Closed” includes withdrawn claims, disputes resolved by agreement, the CRT refused to issue a Dispute Notice, disputes resolved by default or final decision, and other reasons for closure.

Strata Property, Small Claims, and Societies & Cooperatives

Strata PropertySmall ClaimsSocieties & Cooperatives
Solution Explorer uses this month5711,67670
Open disputes at month start1,0193,94058
New this month814595
Closed this month644043
Open disputes at month end1,0363,99560
Closure types for this month:
Withdrawn291491
Resolved by agreement2390
Final decision29832
Default and non-compliance decisions41300
Other030

Vehicle Accidents

  • Motor Vehicle Injury: disputes about motor vehicle accidents that happened between April 1, 2019 and April 30, 2021.
  • Accident Benefits: disputes about motor vehicle accidents that happened on or after May 1, 2021.
  • Accident Responsibility: disputes about ICBC’s assessment of a person’s responsibility for a motor vehicle accident.
Motor Vehicle InjuryAccident BenefitsAccident Responsibility
Solution Explorer uses this month144318Included in Accident Benefits
Open disputes at month start1,655290191
New this month1122112
Closed this month611412
Open disputes at month end1,706297191
Closure types for this month:
Withdrawn4877
Resolved by agreement800
Final decision552
Default and non-compliance decisions023
Other000

Intimate Images

  • The Intimate Images Protection Act (IIPA) came into force on January 29, 2024.
  • Protection Order: claims for an order that require an intimate image be deleted, de-indexed, and/or removed from a website or social media platform.
  • Administrative Penalty: claims for a monetary penalty if a person or internet platform doesn’t comply with a protection order.
  • Damages: claims for up to $5,000 related to sharing an intimate image without consent.
Protection OrderAdministrative PenaltyDamages
Solution Explorer uses this month53Included in Protection OrderIncluded in Protection Order
Open disputes at month start59317
New this month310
Closed this month914
Open disputes at month end53313
Closure types for this month:
Withdrawn601
Resolved by agreement000
Final decision203
Default and non-compliance decisions100
Other010