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CRT Key Statistics – November 2024

Do you like data? We do! Here’s our monthly report of key statistics.

If there’s information you would like to see added to our monthly reports, please contact us. We will consider including it.

Open” includes disputes in screening, negotiation and facilitation, on hold, decision preparation, and adjudication.

Closed” includes withdrawn claims, disputes resolved by agreement, the CRT refused to issue a Dispute Notice, disputes resolved by default or final decision, and other reasons for closure.

Strata Property, Small Claims, and Societies & Cooperatives

Strata PropertySmall ClaimsSocieties & Cooperatives
Solution Explorer uses this month5261,69789
Open disputes at month start1,0444,07565
New this month714548
Closed this month703350
Open disputes at month end1,0454,19473
Closure types for this month:
Withdrawn221300
Resolved by agreement6280
Final decision35750
Default and non-compliance decisions51000
Other220

Vehicle Accidents

  • Motor Vehicle Injury: disputes about motor vehicle accidents that happened between April 1, 2019 and April 30, 2021.
  • Accident Benefits: disputes about motor vehicle accidents that happened on or after May 1, 2021.
  • Accident Responsibility: disputes about ICBC’s assessment of a person’s responsibility for a motor vehicle accident.
Motor Vehicle InjuryAccident BenefitsAccident Responsibility
Solution Explorer uses this month126284Included in Accident Benefits
Open disputes at month start1,883306200
New this month732414
Closed this month66814
Open disputes at month end1,890322200
Closure types for this month:
Withdrawn46610
Resolved by agreement1003
Final decision901
Default and non-compliance decisions020
Other100

Intimate Images

  • The Intimate Images Protection Act (IIPA) came into force on January 29, 2024.
  • Protection Order: claims for an order that require an intimate image be deleted, de-indexed, and/or removed from a website or social media platform.
  • Administrative Penalty: claims for a monetary penalty if a person or internet platform doesn’t comply with a protection order.
  • Damages: claims for up to $5,000 related to sharing an intimate image without consent.
Protection OrderAdministrative PenaltyDamages
Solution Explorer uses this month76Included in Protection OrderIncluded in Protection Order
Open disputes at month start49213
New this month1403
Closed this month510
Open disputes at month end58116
Closure types for this month:
Withdrawn200
Resolved by agreement000
Final decision310
Default and non-compliance decisions000
Other000