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CRT Key Statistics – June 2025

Do you like data? We do! Here’s our monthly report of key statistics.

If there’s information you would like to see added to our monthly reports, please contact us. We will consider including it.

Open” includes disputes in screening, negotiation and facilitation, on hold, decision preparation, and adjudication.

Closed” includes withdrawn claims, disputes resolved by agreement, the CRT refused to issue a Dispute Notice, disputes resolved by default or final decision, and other reasons for closure.

Strata Property, Small Claims, and Societies & Cooperatives

Strata PropertySmall ClaimsSocieties & Cooperatives
Solution Explorer uses this month6951,89867
Open disputes at month start1,1414,61274
New this month1005145
Closed this month624731
Open disputes at month end1,1794,65378
Closure types for this month:
Withdrawn311590
Resolved by agreement4260
Final decision201330
Default and non-compliance decisions71551
Other000

Vehicle Accidents

  • Motor Vehicle Injury: disputes about motor vehicle accidents that happened between April 1, 2019 and April 30, 2021.
  • Accident Benefits: disputes about motor vehicle accidents that happened on or after May 1, 2021.
  • Accident Responsibility: disputes about ICBC’s assessment of a person’s responsibility for a motor vehicle accident.
Motor Vehicle InjuryAccident BenefitsAccident Responsibility
Solution Explorer uses this month63442Included in Accident Benefits
Open disputes at month start1,406324217
New this month192521
Closed this month1111914
Open disputes at month end1,314330224
Closure types for this month:
Withdrawn9988
Resolved by agreement900
Final decision2102
Default and non-compliance decisions114
Other000

Intimate Images

  • The Intimate Images Protection Act (IIPA) came into force on January 29, 2024.
  • Protection Order: claims for an order that require an intimate image be deleted, de-indexed, and/or removed from a website or social media platform.
  • Administrative Penalty: claims for a monetary penalty if a person or internet platform doesn’t comply with a protection order.
  • Damages: claims for up to $5,000 related to sharing an intimate image without consent.
Protection OrderAdministrative PenaltyDamages
Solution Explorer uses this month94Included in Protection OrderIncluded in Protection Order
Open disputes at month start65620
New this month815
Closed this month2245
Open disputes at month end51320
Closure types for this month:
Withdrawn1111
Resolved by agreement000
Final decision1134
Default and non-compliance decisions000
Other000