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CRT Key Statistics – July 2025

Do you like data? We do! Here’s our monthly report of key statistics.

If there’s information you would like to see added to our monthly reports, please contact us. We will consider including it.

Open” includes disputes in screening, negotiation and facilitation, on hold, decision preparation, and adjudication.

Closed” includes withdrawn claims, disputes resolved by agreement, the CRT refused to issue a Dispute Notice, disputes resolved by default or final decision, and other reasons for closure.

Strata Property, Small Claims, and Societies & Cooperatives

Strata PropertySmall ClaimsSocieties & Cooperatives
Solution Explorer uses this month6901,96585
Open disputes at month start1,1794,65378
New this month10655227
Closed this month714856
Open disputes at month end1,2144,72099
Closure types for this month:
Withdrawn331893
Resolved by agreement8171
Final decision211552
Default and non-compliance decisions91210
Other030

Vehicle Accidents

  • Motor Vehicle Injury: disputes about motor vehicle accidents that happened between April 1, 2019 and April 30, 2021.
  • Accident Benefits: disputes about motor vehicle accidents that happened on or after May 1, 2021.
  • Accident Responsibility: disputes about ICBC’s assessment of a person’s responsibility for a motor vehicle accident.
Motor Vehicle InjuryAccident BenefitsAccident Responsibility
Solution Explorer uses this month38433Included in Accident Benefits
Open disputes at month start1,314330224
New this month133022
Closed this month833920
Open disputes at month end1,244321226
Closure types for this month:
Withdrawn71207
Resolved by agreement821
Final decision2165
Default and non-compliance decisions106
Other111

Intimate Images

  • The Intimate Images Protection Act (IIPA) came into force on January 29, 2024.
  • Protection Order: claims for an order that require an intimate image be deleted, de-indexed, and/or removed from a website or social media platform.
  • Administrative Penalty: claims for a monetary penalty if a person or internet platform doesn’t comply with a protection order.
  • Damages: claims for up to $5,000 related to sharing an intimate image without consent.
Protection OrderAdministrative PenaltyDamages
Solution Explorer uses this month82Included in Protection OrderIncluded in Protection Order
Open disputes at month start51320
New this month1406
Closed this month1308
Open disputes at month end52318
Closure types for this month:
Withdrawn906
Resolved by agreement000
Final decision401
Default and non-compliance decisions000
Other001