Tag: continuous improvement

CRT Statistics Snapshot – June 2020 Do you like data? We do! Here’s our monthly report of key statistics. If there’s information you would like to see added to our monthly reports, please contact us. We will do our best to include it. “Open” includes disputes in screening, negotiation and facilitation, on hold, decision preparation, and adjudication. “Closed” includes withdrawn claims,...

Posted by the CRT on July 7, 2020

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Participant Satisfaction Survey – June 2020 The Civil Resolution Tribunal anonymously surveys people who have gone through the tribunal process. We use this feedback to improve the way we serve the public. We report the cumulative results every month on this blog. We had only 36 responses to our satisfaction survey in June 2020. But we’re pleased to report that participant...

Posted by the CRT on July 2, 2020

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Participant Satisfaction Survey – May 2020 The Civil Resolution Tribunal anonymously surveys people who have gone through the tribunal process. We use this feedback to improve the way we serve the public. We report the cumulative results every month on this blog. We had 50 responses to our satisfaction survey in May 2020. We’re pleased to report that participant satisfaction remains...

Posted by the CRT on June 3, 2020

CRT Statistics Snapshot – May 2020 Do you like data? We do! Here’s our monthly report of key statistics. If there’s information you would like to see added to our monthly reports, please contact us. We will do our best to include it. “Open” includes disputes in screening, negotiation and facilitation, on hold, decision preparation, and adjudication. “Closed” includes withdrawn claims,...

Posted by the CRT on June 3, 2020

CRT Statistics Snapshot – April 2020 Do you like data? We do! Here’s our monthly report of key statistics. If there’s information you would like to see added to our monthly reports, please contact us. We will do our best to include it. “Open” includes disputes in screening, negotiation and facilitation, on hold, decision preparation, and adjudication. “Closed” includes withdrawn claims,...

Posted by the CRT on May 5, 2020

User Satisfaction Icon
Participant Satisfaction Survey – April 2020 The Civil Resolution Tribunal anonymously surveys people who have gone through the tribunal process. We use this feedback to improve the way we serve the public. We report the cumulative results every month on this blog. We had only 46 responses to our satisfaction survey in April 2020. But we’re pleased to report that participant...

Posted by the CRT on May 4, 2020