The tribunal process has a series of stages.

It begins with an intake process, where an applicant makes an application for dispute resolution, provides a dispute notice package to all respondents, and the respondents submit a response. It then moves through a process of negotiation, facilitation, and adjudication. Disputes may be resolved at any stage of the tribunal process.

  • 1 Starting a dispute

    The CRT will ask for information about you and the dispute. You’ll also pay a fee and notify the other people involved.

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  • 2 Responding to a Dispute

    The CRT will ask you for information about you and the dispute. You’ll also pay a fee.

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  • 3 Negotiation

    The CRT process starts with a quick negotiation. You’ll try to resolve the dispute just by talking it out and coming to an agreement.

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  • 4 Facilitation

    After the negotiation, a facilitator will try to help you and the others reach a resolution everyone can agree on. Agreements can be turned into orders. These orders have the same power as court orders.

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  • 5 The Tribunal Decision Process

    If you can’t reach an agreement using negotiation or facilitation, an independent CRT member will decide the outcome of your dispute based on information provided by each side. This decision can also be enforced like a court order.

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