What happens after I receive a CRT decision?

Your options after you receive your CRT tribunal decision will depend on whether you have a strata dispute or a small claims dispute. Your next steps will depend on whether you agree with the CRT decision.

Contact Us Decisions

FAQs

  • How do I enforce my strata order?

    For strata decisions where the Dispute Notice was issued before December 31, 2018 you can only file a CRT strata order with either court if one of the following applies:

    • It is an approved draft consent resolution order.
    • The time for appeal to the BC Supreme Court has expired. The time for appeal is 28 days after a party is given notice of a final decision of the CRT.
    • Leave to appeal is denied.
    • The appeal is heard and the BC Supreme Court confirms the decision of the Tribunal.
    • If an appeal is heard, and the BC Supreme Court amends the decision of the Tribunal, the decision of the Tribunal as amended may be enforced by filing, in the BC Supreme Court, a validated copy of the order of the Tribunal and the order of the BC Supreme Court.

    When you file a CRT order with a court, the order has the same force and effect as if it were a judgment of that court. Whether you file your order in Supreme Court or Provincial Court, the enforcement procedures are in the court’s jurisdiction. For information on Supreme Court, please visit the BC Supreme Court Guidebook on Enforcing Court Orders. For information on provincial court, please visit the BC Provincial Court website.

    There is no appeal process for strata decisions if the Dispute Notice was issued January 1, 2019 or later. These decisions can be filed for enforcement immediately. You can do this if your order is either a consent resolution order, or a final decision.

  • How do I enforce my small claims order?

    Under the Civil Resolution Tribunal Act, section 58.1, a CRT order may be enforced by filing it in the BC Provincial Court. You can do this if your order is either a consent resolution order, or a final decision. You will need to provide the BC Provincial Court with a validated copy of the order. A validated copy of your CRT order will have been sent to you with the CRT decision. If you don’t have a validated copy of your order, please contact your case manager. If you need to get in touch with the CRT, please  contact us.

    Once you receive your small claims order, you can file it immediately. For a merit decision, the CRT will not provide you with a validated small claims order until the time limit for making a Notice of Objection has expired. For a default or non-compliance decision, the CRT will provide you with a validated small claims order immediately.

    When you file a CRT order with the BC Provincial Court, it has the same force and effect as if it were a judgment of the BC Provincial Court. The enforcement procedures are within the Court’s jurisdiction. For information, please visit the BC Provincial Court website.

  • What if there is a typo or mathematical error in the decision or order?

    The CRT can correct typos or errors, but cannot change the outcome of the decision.

    If there is a typo or mathematical error in your decision, please contact your facilitator.

  • What if I don’t agree with the decision?

    Strata
    If you don’t agree with a CRT strata decision and the Dispute Notice was issued before December 31, 2018, you can ask the BC Supreme Court for permission (called leave) to appeal the decision.

    If you don’t agree with a CRT strata decision and the Dispute Notice was issued January 1, 2019 or later, you can ask the BC Supreme Court for judicial review of the decision.

    For more information about making a Supreme Court of BC application, see the Supreme Court of BC Online Help Guide.

    Small Claims
    If you disagree with the CRT’s final decision on a small claims matter  you may be able to pay a fee and file a Notice of Objection with the CRT. This is only possible if the CRT decision is a merit decision. It does not apply if the CRT decision is a default decision, including a decision made when one party was non-compliant with the Tribunal process.

    The Notice of Objection must be filed within 28 days after a party receives a CRT decision. The CRT cannot issue an order in a small claims dispute until the deadline for filing a Notice of Objection expires.

    If a Notice of Objection is filed, the CRT decision is not enforceable. If any party wants to continue any of the claims that were included in the dispute, that party must file a Notice of CRT Claim in the BC Provincial Court. The CRT will provide a Certificate of Completion to all the parties. The Certificate of Completion must be included with the Notice of CRT Claim, or the Provincial Court registry will not accept it.

    Here are some things about the Notice of CRT Claim process that you should know:

    • It’s like an appeal and you will get a new process with the BC Provincial Court, including a settlement conference or pre-trial conference and a trial.
    • The Small Claims Rules specify which Provincial Court registry the Notice of CRT Claim must be filed in.
    • Once filed, the filing party must serve the Notice of CRT Claim on the other parties.
    • The Provincial Court may order a party to pay a deposit for some or all of the amount of the CRT decision.
    • If the person who filed the Notice of Objection does not have a better outcome in the BC Provincial Court than in the CRT’s decision, the BC Provincial Court may order that party to pay a penalty to the other party.

    For information, visit the BC Provincial Court website.

    To file a Notice of Objection, fill out and submit a Notice of Objection form.

    If you are not happy with a CRT default decision, including a decision made when one party was non-compliant with the tribunal process, you can ask the tribunal to cancel the decision.

  • Where can I search past CRT decisions?

    CRT decisions are published and searchable. You can also sign up to be sent an email when the CRT publishes a new decision.

    CRT Decisions

  • What if I have a concern about how my dispute was handled?

    The CRT is committed to resolving disputes in accordance with the Civil Resolution Tribunal Act, the CRT rules, and the tribunal’s standards of conduct.

    If you have a concern about the way the CRT has handled your dispute, please contact the tribunal.

    Please make sure to include:
    • Who you are
    • How we can reach you
    • The CRT dispute number
    • Your specific concerns
    • If applicable, the date, times, and people involved

    The CRT will review your concerns, and provide a response.