You’ve received your CRT decision and order. What’s next?

Your next steps depend on your type of dispute, and what kind of CRT decision you received (default or merit). See below for details.

If you don’t agree with a CRT decision, see below for details.

Next Steps

  • How do I enforce my strata order?

    To enforce a strata order, you must file it with either the BC Provincial Court or the BC Supreme Court. The CRT cannot enforce your order for you.

    When you file a CRT order with a court, the order has the same force and effect as if it were a judgment of that court.

    Whether you file your order in Supreme Court or Provincial Court, the enforcement procedures are in the court’s jurisdiction.

    For information on Supreme Court, please visit the BC Supreme Court Guidebook on Enforcing Court Orders. For information on provincial court, please visit the BC Provincial Court website.

    A Strata Dispute Notice was issued January 1, 2019 or later: You can file the decision immediately for enforcement in either court. You can do this for both consent resolution orders and final decisions.

    A Strata Dispute Notice was issued on or before December 31, 2018: You can only file a CRT strata order with a court if one of the following applies:

    • It is an approved consent resolution order.
    • The time for appeal to the BC Supreme Court has expired. The time for appeal is 28 days after a party is given notice of a final decision of the CRT.
    • Leave to appeal is denied.
    • An appeal has been heard and the BC Supreme Court confirmed the CRT’s decision.
    • An appeal has been heard and the BC Supreme Court amended the CRT decision. For enforcement, you may need to file the amended CRT decision in the BC Supreme Court, a validated copy of the CRT order, and the BC Supreme Court order.
  • How do I enforce my small claims order?

    To enforce a small claims order, you must file it with the BC Provincial Court. The CRT cannot enforce your order for you.

    You can file consent resolution orders and final decisions.

    You will need to provide the BC Provincial Court with a validated copy of the order. This will be sent to you after the time limit for making a Notice of Objection has expired (approximately 29 days after the date of the CRT decision). If you don’t receive a validated copy of your order after 30 days, please contact us.

    Once you receive a small claims order, you can file it immediately with the BC Provincial Court.

    Once filed, an order has the same force and effect as if it were a judgment of the BC Provincial Court. The enforcement procedures are within the Court’s jurisdiction.

    For more information, visit the BC Provincial Court website.

  • How do I enforce my motor vehicle injury dispute order?

    To enforce an order from a motor vehicle injury dispute final decision, you must file it with the BC Supreme Court. An order may also be filed in the Provincial Court under certain circumstances.

    You will need to provide the court with a validated copy of the order.

    Once filed, an order has the same force and effect as if it were a judgment of the court.

    For information on Supreme Court, see the BC Supreme Court Guidebook on Enforcing Court Orders. For information on Provincial Court, visit the BC Provincial Court website.

  • What if there is a typo or mathematical error in the decision or order?

    The CRT can correct typos or errors, but cannot change the outcome of the decision.

    If there is a typo or mathematical error in your decision, please contact your case manager.

  • What if I'm not happy with a default decision?

    The Civil Resolution Tribunal Act and the CRT Rules provide a process for a party to apply to the CRT to cancel a decision made when a party defaults or is non-compliant.

    A default occurs where a Respondent served with a Dispute Notice does not file a Dispute Response within the timeline required by the CRT Rules.

    Non-compliance is when a party fails to comply with the CRT Rules or a direction or order of the tribunal.

    For more details, see the CRT Rules.

    To ask the CRT to cancel a default decision, submit a Request Cancellation of Decision form and a Dispute Response form and pay the fee.

    Certain tribunal decisions in small claims matters may be subject to judicial review by the British Columbia Supreme Court. You may want to get legal advice.

  • What if I don’t agree with a final decision?

    Motor vehicle injury decisions:

    If you don’t agree with a CRT motor vehicle injury decision, you can ask the BC Supreme Court for judicial review of the decision.

    For more information about making a Supreme Court of BC application, see the Supreme Court of BC Online Help Guide.

     

    Strata decisions:

    If you don’t agree with a CRT strata decision and the Dispute Notice was issued on or before December 31, 2018, you can ask the BC Supreme Court for permission (called leave) to appeal the decision.

    If you don’t agree with a CRT strata decision and the Dispute Notice was issued January 1, 2019 or later, you can ask the BC Supreme Court for judicial review of the decision.

    For more information about making a Supreme Court of BC application, see the Supreme Court of BC Online Help Guide.

     

    Small Claims decisions:

    If you disagree with the CRT’s final decision on a small claims dispute, you may be able to file a Notice of Objection with the CRT.

    The Notice of Objection must be filed within 28 days after a party receives a CRT decision. The CRT cannot issue an order in a small claims dispute until the deadline for filing a Notice of Objection expires.

    If a Notice of Objection is filed, the CRT decision is not enforceable. If any party wants to continue any of the claims that were included in the dispute, that party must file a Notice of CRT Claim in the BC Provincial Court.

    The CRT will provide a Certificate of Completion to all the parties. The Certificate of Completion must be included with the Notice of CRT Claim, or the Provincial Court registry will not accept it.

    A party who has defaulted in the tribunal process cannot make a Notice of Objection. This includes parties who didn’t respond to a Dispute Notice, who stopped participating in the tribunal process, or who did not comply with the CRT Rules or an order or direction of the tribunal.

    Here are some things about the Notice of CRT Claim process that you should know:

    • You will get a new process with the BC Provincial Court, including a settlement conference or pre-trial conference and a trial.
    • The Small Claims Rules specify which Provincial Court registry the Notice of CRT Claim must be filed in.
    • Once filed, the filing party must serve the Notice of CRT Claim on the other parties.
    • The Provincial Court may order a party to pay a deposit for some or all of the amount of the CRT decision.
    • If the person who filed the Notice of Objection does not have a better outcome in the BC Provincial Court than in the CRT’s decision, the Provincial Court may order that party to pay a penalty to the other party.

    For more information, see the BC Court Services Guide to Making a Claim for Proceedings Previously Initiated at the CRT.

    Fill out and submit a Notice of Objection form. The CRT will contact you for payment of the applicable fee.

    Certain tribunal decisions in small claims matters may be subject to judicial review by the British Columbia Supreme Court. You may want to get legal advice.

  • Where are CRT decisions published?

    CRT decisions are published online and are searchable.

    You can also sign up to be sent an email when the CRT publishes a new decision.

  • What if I have a concern about how my dispute was handled?

    The CRT is committed to resolving disputes in accordance with the Civil Resolution Tribunal Act, the CRT Rules, and our Code of Conduct.

    If you have a concern about the way a CRT employee or member handled your dispute, please contact us. Include details of your concerns about the professionalism of CRT staff, or why you feel a tribunal member didn’t follow the CRT Code of Conduct.

    The CRT will deal with your complaint as an opportunity for improvement.

    However, the CRT can’t change a decision based on the outcome of a complaint. If you don’t agree with the decision in your dispute, you have options, such as applying for a judicial review or filing a Notice of Objection.