Information about Owing or Being Owed Money

This area of the Solution Explorer is for loans and debts disputes. It has information and self-help tools for disputes about owing money, or being owed money because of a loan.

If the reason you owe money or are owed money is because of a purchase or sale of goods or services, visit the Goods and Services area of the Solution Explorer instead.

What You Need To Know Before You Start

  • Limitation Periods

    Please review this information about Limitation Periods before you start. It’s about how long you have to take action on your problem. It’s very important.

  • Gathering Your Information

    Before you start, gather all information and documents you have about the dispute. This might include contracts, quotes, estimates, budgets, invoices, accident reports, damage reports, and any written correspondence.

  • Contact Your Insurer

    The Civil Resolution Tribunal can’t report claims to your insurer. If you need to make a claim with an insurer, you must contact them directly.