What do I need to do before I can start a dispute with the CRT?

Before making a CRT claim, you need to use the Solution Explorer. It has information and tools that may help you resolve your dispute. Also, you should read about limitation periods, and gather your documents.

Get Started With the Solution Explorer

Strata Small Claims

First time using the Solution Explorer?


This 3 minute video will show you how to use the Solution Explorer.

  • What kind of disputes can the CRT help with?

    The CRT can resolve strata (condominium) disputes. Starting June 1, 2017, it will also be able to resolve small claims disputes under $5,000.

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  • What is a small claims dispute?

    Small claims disputes involve a wide variety of issues between individuals and organizations. For example, disputes about insurance claims, personal injury, buying or selling goods or services, residential construction, employment, and more. Once the CRT starts accepting small claims disputes on June 1, 2017 it will be able to resolve small claims disputes $5,000 and under.

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  • What is a strata dispute?

    Strata disputes involve a wide variety of issues between strata owners, tenants, occupants, and strata corporations. For example, disputes about strata fees, fines, neighbours, bylaws and rules, nuisance, common property, or how the strata council conducts meetings, hearings, and other strata business.

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  • What are the CRT’s Rules?

    Under the Civil Resolution Tribunal Act, we’re required to have a set of rules.  Rules are a bit like an instruction guide. They help to make the CRT fair, transparent, and consistent.

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  • Does my small claims dispute belong in BC?

    It can be difficult to know where a claim should be made if it involves people and events that happen in more than one Canadian province or territory, or other countries.

    The CRT may need to know whether the events that gave rise to the claim happened in BC, or whether the person the claim is made against (called the respondent) lives in BC. Even if the events that gave rise to the claim happened in BC or if the respondent lives in BC, the CRT may still decide that it’s not the right body to resolve the dispute.

    CRT Jurisdiction