COVID-19 UPDATE: CRT Response Deadlines and Default Decisions

COVID-19 icon

Posted by the CRT on March 18, 2020 and updated March 30, 2020

Reason for this message

The CRT is providing guidance regarding changes to response deadlines, and applications for default decisions and orders under the tribunal’s COVID-19 response plan.

Who does it apply to?

This information affects applicants to CRT disputes where the applicant would otherwise be entitled to apply for a default decision and order on March 18, 2020 or after. Applications for default decisions and orders submitted before March 18, 2020 will be processed normally.

Delay in processing default applications

CRT Rule 1.2(2) provides that:

In exceptional circumstances, the tribunal can waive the application of a rule or timeline to facilitate the fair, affordable, and efficient resolution of disputes.

The CRT has decided that the COVID-19 situation is an exceptional circumstance, because it may limit a respondent’s ability to receive or respond to a Dispute Notice. For this reason, consistent with Rule 1.2(2) and the tribunal’s mandate, the CRT is exercising its discretion to extend timelines for respondents to submit completed Dispute Responses.

In many disputes, the tribunal is extending timelines for response until at least May 15, 2020, with the option for respondents to request further extensions due to COVID-19 related issues. For this reason, the CRT will not process any new applications for default decisions and orders from March 18, 2020 until at least May 15, 2020.

The CRT is monitoring the COVID-19 situation as it progresses and may extend the May 15, 2020 timeline further in the interests of fairness. We will post further updates on our home page.


Posted by the CRT on March 18, 2020