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Solution Explorer Updates – March 2022

The CRT’s Solution Explorer continues to improve!

On March 17, 2022, we launched updates to a Solution Explorer area:

Our Solution Explorer offers free legal information and self-help tools, like communication templates. If you want to make a CRT claim, choose “Make a claim with the CRT” when the Solution Explorer asks what you’d like to do about your issue.

For the Loans and Money Lending area, here’s a summary of the changes:

  • We restructured this area to be more intuitive and easier to use
  • We rewrote the questions and answers in plainer language
  • We reviewed and updated all the information sheet resources
  • For commercial lenders, we made it easier for you to make a CRT claim – just follow the prompts to be taken directly to our online claim application form

If you have any questions about these improvements, or the Solution Explorer in general, please contact us. We rely on public feedback to improve how we serve you.