How CRT Staff Drive Continuous Improvement The Civil Resolution Tribunal uses LEAN principles to make our dispute resolution processes as accessible, efficient, and convenient as possible for the public.  The following is an edited version of an article by Margaret Gibbs, LEAN Lead with the BC Ministry of Justice. It is reprinted with the author’s permission. The Civil Resolution Tribunal (CRT) is Canada’s first...
Try the Solution Explorer for Small Claims The Solution Explorer is taking another big step forward. It’s now available to beta test for small claims problems. We’re calling it ‘beta’ because it’s still in development. With your help, we’ll continue to test and improve the small claims Solution Explorer for just a little while longer. We want the Solution Explorer to work for...
Small Claims: Coming Soon to the CRT It’s been almost 5 months since the Civil Resolution Tribunal (CRT) began accepting strata property disputes. We wanted to pause for a moment to give you an update on how things are going, and where we’re planning to go from here. Since we opened our doors, well over 3500 people have used the Solution Explorer...