CRT Statistics Snapshot – January 2019
Do you like data? We do! Here’s our monthly report of key statistics. If there’s information you would like to see added to our monthly reports, please contact us. We will do our best to include it.
Posted by the CRT on February 19, 2019
Open Public Beta Test – Solution Explorer – Motor Vehicle Accidents
On April 1, 2019 the CRT will start resolving many motor vehicle accident disputes in British Columbia. This includes disputes about accident benefits, disputes about damages and fault up to $50,000, and determining whether an injury is a “minor injury”. Open Public Beta Test Available Now! We rely on feedback to help us improve....
Posted by the CRT on February 15, 2019
Participant Satisfaction Survey – January 2019
The Civil Resolution Tribunal anonymously surveys people who have gone through the tribunal process. We use this feedback to improve the way we serve the public. We report the cumulative results every month on this blog. We’re pleased to report that participant satisfaction remained strong in January 2019: 75% are likely to recommend the CRT...
Posted by the CRT on February 12, 2019
CRT Rules Consultation
By Lauryn Kerr, CRT Legal Counsel On April 1, 2019 the CRT will begin resolving motor vehicle injury disputes. This change will give British Columbians a modern and convenient way to access justice. To prepare for this change, we’re updating the CRT Rules. The newly drafted rules are ready to share with you. We’d like...
Posted by the CRT on January 25, 2019
Continuous Improvement Update – January 2019
By Tanja Rosteck, CRT User Experience Lead Our latest Continuous Improvement update focuses on our new intake application. We’ve developed an easier way for you to make a claim with the CRT. Extensive user testing was done to ensure our new application forms are easy to understand and use. This post shares some highlights of...
Posted by the CRT on January 24, 2019
MVA Personal Injury Dispute Implementation – December / January Update
On April 1, 2019, the CRT will start resolving many motor vehicle accident (MVA) personal injury disputes in British Columbia. This will include determinations of whether an injury is a “minor injury”, disputes about accident benefits, and disputes about damages and fault up to $50,000. We’re working hard to implement these new areas of jurisdiction,...
Posted by the CRT on January 16, 2019