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Participant Satisfaction Survey – May 2021 The Civil Resolution Tribunal anonymously surveys people who have gone through the tribunal process. We use this feedback to improve the way we serve the public. We report the cumulative results every month on this blog. We had 59 responses to our satisfaction survey in May 2021. We’re pleased to report that participant satisfaction remains...

Posted by the CRT on June 8, 2021

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CRT Statistics Snapshot – May 2021 Do you like data? We do! Here’s our monthly report of key statistics. The first table is our monthly report of key statistics. We have added a column to reflect our new jurisdiction over Enhanced Accident Benefit Disputes, as of May 1, 2021. The second table is an update on MVI disputes affected by the...

Posted by the CRT on June 8, 2021

User Satisfaction Icon
Participant Satisfaction Survey – April 2021 The Civil Resolution Tribunal anonymously surveys people who have gone through the tribunal process. We use this feedback to improve the way we serve the public. We report the cumulative results every month on this blog. We had 53 responses to our satisfaction survey in April 2021. We’re pleased to report that participant satisfaction remains...

Posted by the CRT on May 11, 2021

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CRT Statistics Snapshot – April 2021 Do you like data? We do! Here’s our monthly report of key statistics. If there’s information you would like to see added to our monthly reports, please contact us. We will consider including it. “Open” includes disputes in screening, negotiation and facilitation, on hold, decision preparation, and adjudication. “Closed” includes withdrawn claims, disputes resolved by...

Posted by the CRT on May 11, 2021

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Implementation Wrap-Up: Enhanced Accident Benefits – May 2021 As of May 1, 2021, most disputes about injuries from vehicle accidents now come to the CRT. This coincides with the launch of BC’s new “care-based” model of accident compensation. Under ICBC’s new Enhanced Care coverage launched on May 1, 2021, people are compensated for their injuries according to amounts and categories set by regulation...

Posted by the CRT on May 6, 2021

New CRT Rules Effective May 1, 2021 On May 1, 2021 we updated the CRT Rules.   What did we update? Overall, we tried to further improve the clarity and internal consistency of the CRT Rules. We made small changes throughout to the words used in sentences to make them more readable but not change the meaning. In other places we have...

Posted by the CRT on May 3, 2021