Coming July 15: Societies and Cooperative Associations Disputes The CRT’s jurisdiction is expanding again! Starting July 15, 2019 the CRT will be able to resolve disputes about societies and certain types of cooperative associations. On July 15, we’ll launch our new Solution Explorer area and application form for these types of disputes. As usual, our Solution Explorer offers free legal information and tools...

Posted by the CRT on July 9, 2019

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Participant Satisfaction Survey – June 2019 The Civil Resolution Tribunal anonymously surveys people who have gone through the tribunal process. We use this feedback to improve the way we serve the public. We report the cumulative results every month on this blog. We had 58 responses to our satisfaction survey in June 2019. We’re pleased to report that participant satisfaction remains...

Posted by the CRT on July 8, 2019

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Continuous Improvement Update – June 2019 By Tanja Rosteck, CRT User Experience Lead Now that we’ve finished implementing our new motor vehicle injury jurisdiction, it’s time to refocus on Continuous Improvement of our Solution Explorer.   New Dispute Areas We’re excited to announce two new Solution Explorer areas coming soon: Societies and Cooperative Association disputes – launch date July 15, 2019...

Posted by the CRT on June 25, 2019

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Introducing another of our Summer 2019 interns! This summer, the CRT welcomes Elliot Herzig as a volunteer. Elliot will help us research and develop a draft Indigenous reconciliation plan, consistent with the Truth and Reconciliation Commission’s Calls to Action for the justice system. Elliot will also help develop a modern privacy policy that balances the open court principle with the protection of...

Posted by the CRT on June 13, 2019

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Introducing one of our Summer 2019 interns! This summer, the CRT has partnered with the Institute for the Future of Law Practice (IFLP) to provide a 10-week internship opportunity to a law student. The IFLP internship program starts with a 3-week intensive bootcamp, which was held in May. Students were given a foundational introduction to topics such as Data Analytics, Design Thinking,...

Posted by the CRT on June 11, 2019

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Participant Satisfaction Survey – May 2019 The Civil Resolution Tribunal anonymously surveys people who have gone through the tribunal process. We use this feedback to improve the way we serve the public. We report the cumulative results every month on this blog. We had 59 responses to our satisfaction survey in May 2019. Although we received fewer responses than average, we’re...

Posted by the CRT on June 6, 2019