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CRT Rules Consultation By Lauryn Kerr, CRT Legal Counsel On April 1, 2019 the CRT will begin resolving motor vehicle injury disputes. This change will give British Columbians a modern and convenient way to access justice. To prepare for this change, we’re updating the CRT Rules. The newly drafted rules are ready to share with you. We’d like...
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Continuous Improvement Update – January 2019 By Tanja Rosteck, CRT User Experience Lead Our latest Continuous Improvement update focuses on our new intake application. We’ve developed an easier way for you to make a claim with the CRT. Extensive user testing was done to ensure our new application forms are easy to understand and use. This post shares some highlights of...
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MVA Personal Injury Dispute Implementation – December / January Update On April 1, 2019, the CRT will start resolving many motor vehicle accident (MVA) personal injury disputes in British Columbia. This will include determinations of whether an injury is a “minor injury”, disputes about accident benefits, and disputes about damages and fault up to $50,000. We’re working hard to implement these new areas of jurisdiction,...
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Participant Satisfaction Survey – April to December 2018 The Civil Resolution Tribunal anonymously surveys people who have gone through the tribunal process. We use this feedback to improve the way we serve the public. We report the cumulative results every month on this blog.  As of December 2018, we’re pleased to report that participant satisfaction remains strong: 75% are likely to recommend the...
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CRT Statistics Snapshot – December 2018 Here’s our monthly statistics report! If there’s information you would like to see added to our monthly reports, please contact us, and we will do our best to include them.             From these totals, in December 2018:            
Lauryn Kerr, CRT Legal Counsel
The CRT’s Legislation is Changing By Lauryn Kerr, CRT Legal Counsel [This post was updated on February 20, 2019.] The Civil Resolution Tribunal Act establishes the CRT and sets out its jurisdiction to resolve strata property and small claims disputes. In spring of 2018, the BC government passed Bill 22 to amend the Civil Resolution Tribunal Act. Some provisions from...