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COVID-19 UPDATE: CRT Response Deadlines and Default Decisions Posted by the CRT on March 18, 2020 and updated May 6, 2020 Reason for this message The CRT is providing guidance regarding changes to response deadlines, and applications for default decisions and orders under the tribunal’s COVID-19 response plan. Who does it apply to? This information affects applicants to CRT disputes where the applicant...

Posted by the CRT on March 18, 2020

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The Civil Resolution Tribunal COVID-19 Response Plan By Shannon Salter, CRT Chair Some weeks ago, the CRT began implementing a COVID-19 continuity plan. Our goals are to protect the health and safety of our team and their loved ones, as well as the public, while also doing our best to maintain normal access to the CRT’s dispute resolution services. Public health authorities...

Posted by the CRT on March 13, 2020

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Participant Satisfaction Survey – February 2020 The Civil Resolution Tribunal anonymously surveys people who have gone through the tribunal process. We use this feedback to improve the way we serve the public. We report the cumulative results every month on this blog. We had only 47 responses to our satisfaction survey in February 2020. But we’re pleased to report that participant...

Posted by the CRT on March 4, 2020

CRT Statistics Snapshot – February 2020 Do you like data? We do! Here’s our monthly report of key statistics. If there’s information you would like to see added to our monthly reports, please contact us. We will do our best to include it. “Open” includes disputes in screening, negotiation and facilitation, on hold, decision preparation, and adjudication. “Closed” includes withdrawn claims,...

Posted by the CRT on March 4, 2020

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The CRT’s Jurisdiction Over Motor Vehicle Personal Injury Claims Is Expanding [This post updated on April 15, 2020] The Province of British Columbia has announced that it will be introducing legislation this spring (2020) to significantly change the automobile insurance regime in British Columbia. These changes include moving to a “care-based” model of accident compensation. Under this model, people are compensated for their injuries according to...

Posted by the CRT on February 6, 2020

CRT Statistics Snapshot – January 2020 Do you like data? We do! Here’s our monthly report of key statistics. If there’s information you would like to see added to our monthly reports, please contact us. We will do our best to include it. “Open” includes disputes in screening, negotiation and facilitation, on hold, decision preparation, and adjudication. “Closed” includes withdrawn claims,...

Posted by the CRT on February 4, 2020