Happy First Birthday, Strata Solution Explorer! By Tanja Rosteck, Solution Explorer Content Strategist In the strata Solution Explorer‘s first full year, a total of 7537 visitors started an exploration. That’s a lot of British Columbians helped! To celebrate, we’d like to tell you what we’re doing to make Canada’s first online tribunal even better. Every organization says “We value your feedback.”...

Posted by the CRT on June 30, 2017

Call for Feedback From Community & Legal Advocates Our goal is to make the CRT as accessible as possible. That’s why our priority is making sure that any new CRT features, forms, or resources make things easier for those who have difficulty accessing our justice system. We’ve sometimes had limited uptake in testing directly with people with barriers, and we’re working on better...

Posted by the CRT on June 13, 2017

CRT Accepting Small Claims at 8:30 AM, June 1, 2017 This Thursday, June 1, 2017, the Civil Resolution Tribunal will begin accepting small claims disputes $5,000 and under. People will be able to submit an application online for dispute resolution starting at 8:30 am on Thursday. Here are some other things you should know. Start with the small claims Solution Explorer to access the  online application...

Posted by the CRT on May 29, 2017

Get In-Person Help at Service BC Richard Rogers, CRT Executive Director & Registrar The CRT is built around the needs of the public, including people who cannot use a computer or access the internet. That’s why we offer mail and telephone services in addition to online ones. Now, people can also get in-person assistance with CRT services through Service BC. Service BC provides front...

Posted by the CRT on May 19, 2017

New CRT Online Tools As part of our commitment to co-design the CRT with the public, we are developing and implementing CRT technology in stages. This lets us test features first with participants who might have barriers to accessing justice, and then with the public generally. We make a lot of changes based on this feedback. We’re excited to let...

Posted by the CRT on May 18, 2017

New CRT Rules A few months ago, we asked for your feedback on some new draft rules for the small claims disputes we’ll start accepting on June 1, 2017. You also gave us feedback on our rules generally, and we collected overall feedback from our staff, tribunal members, and participants about areas where our rules could be improved....

Posted by the CRT on May 17, 2017