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Implementation Wrap-Up: Accident Responsibility – September 2022

As of September 1, 2022, if you don’t agree with ICBC’s assessment about responsibility for a motor vehicle accident, you may be able to ask the CRT to decide responsibility.

We worked hard to prepare for this new area of CRT jurisdiction. We reported on our progress in a previous blog post, which highlighted aspects of our team’s hard work behind the scenes.


On August 31, 2022, we launched our updated Solution Explorer for motor vehicle accidents that happen on or after May 1, 2021. This area includes information and options for accident responsibility, and a new application form for these claims.

The Solution Explorer is the first step in the CRT process. It asks you a series of questions to help classify your dispute. It gives you free legal information, self-help tools, and options for what you can do about your dispute. If you can’t resolve your dispute on your own, the Solution Explorer takes you directly to the CRT application form.

We worked with subject matter experts to update information for accidents that happen on or after May 1, 2021. This includes information and options if you don’t agree with ICBC’s assessment of responsibility for the accident.

If your accident happened before May 1, 2021, we have Solution Explorer content for that too! Select your accident date on our Vehicle Accidents page to get started.

To make a CRT claim, choose “Make a claim with the CRT” when the Solution Explorer asks what you’d like to do about your issue.

If you have any questions about this new Solution Explorer area, please contact us. We can’t provide legal advice, but we always welcome feedback.