Author: Shannon Salter

How is the CRT Implementing MVA Personal Injury Disputes? Next April, the CRT will start resolving many motor vehicle accident (MVA) personal injury disputes in British Columbia. This will include determinations of whether an injury is a “minor injury”, disputes about accident benefits, and disputes about damages and liability up to $50,000. Soon we’ll also handle most disputes under the Societies Act and the...
Participant Satisfaction Survey – April to September 2018 The Civil Resolution Tribunal anonymously surveys people who have gone through the tribunal process. We use this feedback to improve the way we serve the public and we have begun to report the cumulative results every month on this blog.  The participant satisfaction survey results remain strong, with 77% indicating they are likely to recommend...
CRT Statistics Snapshot: September 2018 Here’s our monthly statistics report! If there’s information you would like to see added to our monthly reports, please contact us, and we will do our best to include them. We received 420 new disputes last month (2,860 fiscal year-to-date), lower than the average of 478 cases/month since April. We completed 426 disputes during the...
CRT Statistics Snapshot: August 2018 Here’s our monthly report for August 2018. If there’s information you would like to see added to our monthly reports, please contact us, and we will do our best to include them! The CRT received 510 new disputes last month, higher than the average of 488 cases/month since April. However, we closed 623 disputes last...
CRT Statistics Snapshot: July 2018 Do you like data? So do we! We’re starting a new monthly blog series with an update on our key statistics. We’ll be adding to our reports over time as we develop more detailed analytics. If there’s information you would like to see added to our monthly reports, please contact us, and we will do...
Information Sessions for Community Groups The Civil Resolution Tribunal (CRT) will begin resolving certain motor vehicle personal injury disputes beginning on April 1, 2019. We’re working hard to get ready for this new area of jurisdiction, including by developing new Solution Explorer legal information and tools, drafting CRT rules, creating new processes, and hiring new staff, among other things. The...