The CRT Team

Shannon Salter

Shannon Salter is the Civil Resolution Tribunal’s Chair, and an adjunct professor at the UBC Allard School of Law, teaching administrative law and legal ethics. She earned her BA and LLB from UBC, and her Master of Laws from the University of Toronto. Ms. Salter was a BC Supreme Court judicial law clerk before practicing civil litigation at a large Vancouver law firm for several years. She has served as a vice chair of the Workers’ Compensation Appeal Tribunal and as a board member of the College of Registered Nurses of BC. Ms. Salter is currently a commissioner of the Financial Institutions Commission, vice president of the BC Council of Administrative Tribunals, and a board member of the Canadian Legal Information Institute (CanLII). She  co-authored the BC Administrative Decision Maker’s Manual, as well as a number of journal articles. In 2017, Ms. Salter was named one of the 25 Top Most Influential Lawyers in Canada, and was previously recognized as one of Canada’s New Law Pioneers by the Canadian Bar Association and an Access to Justice All-Star by the National Self-Represented Litigants Project (NSLAP). She is also the 2016 recipient of the Adam Albright Award for outstanding teaching by an adjunct professor. Ms. Salter is a frequent speaker at international conferences on online dispute resolution, administrative law, legal education, and the future of law and technology.    

J. Garth Cambrey

Mr. Cambrey earned his B. Comm. from UBC. He has over 35 years’ experience in BC’s real estate industry including owning a property management firm for 20 years and serving on the Real Estate Council for 5 years. He is an active member of the Real Estate Institute, the ADR Institute of BC and holds a Chartered Arbitrator designation with the ADR Institute of Canada. He has arbitrated many strata disputes and been appointed by the BC Supreme Court as an Administrator for several strata property issues. Mr. Cambrey has been associated with the Civil Resolution Tribunal since it started resolving strata disputes in July 2016, previously serving as Vice Chair – Strata.

Kate Campbell

Kate Campbell is the CRT’s Vice Chair of Strata, Societies and Cooperative Associations. She joined the CRT in 2018, after having been a Vice Chair of the Workers’ Compensation Appeal Tribunal since 2011. Before that, she practiced labour law, with a focus on grievance arbitration and collective bargaining. Ms. Campbell is a past board member of several non-profit societies, including the BC Council of Administrative Tribunals. Currently, she is on the executive of the Canadian Bar Association BC Branch’s Sexual Orientation and Gender Identity Community (SOGIC) section.

Shelley Lopez

Shelley Lopez is the CRT’s Vice Chair – Small Claims. Ms. Lopez graduated from the University of British Columbia law school in 1999, after obtaining a B.A. (Honours) in Philosophy in 1996. Ms. Lopez practised general civil litigation at a Vancouver law firm until 2005, with a focus on personal injury, before becoming a staff lawyer with the Law Society of BC. In 2011, Ms. Lopez was appointed as a Vice Chair of the Workers’ Compensation Appeal Tribunal. She is a former member of the Inquiry Committee for the BC College of Midwives and a former board member of the BC Council of Administrative Tribunals.

Andrea Ritchie

Andrea Ritchie is the CRT’s Vice Chair – MVI (Motor Vehicle Injury). Ms. Ritchie obtained a Bachelor of Business Administration in marketing and accounting from Simon Fraser University in 2008 before attending the University of British Columbia for law school. She graduated from UBC Law in 2012 and practiced general civil litigation at a Vancouver law firm, with a focus on plaintiff personal injury claims until 2018. Before joining the CRT, Ms. Ritchie worked in the Review Division at WorkSafeBC as a Review Officer. Ms. Ritchie has also served as a member of the Softball BC Ethics & Discipline Committee since 2017.

Trisha Apland

Trisha Apland holds an Honours Bachelor of Arts degree from Simon Fraser University and a Juris Doctor from the University of Victoria. She was called to the BC bar in 2008. Ms. Apland joined the CRT from the Office of the Ombudsperson where she was an investigator for a number of years, and most recently, acted as Manager of Systemic Investigations. She was responsible for conducting impartial, large scale systemic investigations and producing reports with recommendations aimed at improving public administration. She also investigated individual complaints concerning matters of administrative fairness and rendered decisions regarding the conduct of public bodies in the province. Before joining the Office of the Ombudsperson, Ms. Apland practiced law at a civil litigation firm. She primarily acted for defendants in motor vehicle and other personal injury claims. Her practice also included professional negligence, strata property, and administrative law. Prior to her career in law, Ms. Apland worked for eight years in the commercial construction and tourism industries.

Micah Carmody

Micah Carmody completed his Bachelor of Science at Simon Fraser University and his law degree at the University of Victoria. He was called to the bar in 2010 and served as junior counsel for a federal commission of inquiry. Following an internship advancing access to justice at the Legal Resources Centre in Durban, South Africa, Mr. Carmody returned to BC and practised family, labour and employment law at two small Vancouver firms. Prior to his appointment to the Civil Resolution Tribunal in 2019, Mr. Carmody spent five years as an adjudicator and mediator at the BC Employment Standards Branch.

Kristin Gardner

Kristin Gardner obtained an honours degree from Simon Fraser University in psychology and criminology and worked for three years as a federal parole officer before attending law school. She completed her law degree at Osgoode Hall Law School, and returned home to complete a clerkship at the British Columbia Court of Appeal. She articled with a large litigation firm in Vancouver, then moved to a litigation boutique focussing on personal injury claims. She has appeared for clients at all levels of court in British Columbia. Ms. Gardner founded the Civil Litigation Tri-Cities/New Westminster Section of the Canadian Bar Association BC Branch and acted as co-chair of the section for four years. She was called to the bar in 2006.

Sherelle Goodwin

Sherelle Goodwin obtained her B.A. (Honours) in Psychology at the University of Guelph and her L.L.B from the University of British Columbia. Ms. Goodwin became a B.C. lawyer in 2000 and practiced in civil litigation, with a focus on personal injury matters. She later practiced criminal law, with a focus on federal offences. In 2007, Ms. Goodwin joined the custodianship department of the Law Society of B.C., where she took control of and wound up law practices in a variety of legal areas. In 2014, Ms. Goodwin was appointed as a full-time vice-chair of the Workers Compensation Appeal Tribunal and became Deputy Registrar in 2019. Ms. Goodwin was appointed as a part-time member of the Civil Resolution Tribunal in 2017.

Roy Sai Cheong Ho

Roy Ho completed his Bachelor of Arts in Criminology at Simon Fraser University and his law degree at the University of Alberta. He was called to the bar in 2014 and articled at a boutique law firm where he became a managing lawyer. Roy practiced in numerous legal fields including administrative law, insurance law, personal injury, criminal and civil defence, employment law, and commercial contracts. Roy has experience as a tribunal member at the University of Alberta Students’ Union interpreting and enforcing bylaws of the Students’ Union and hearing appeals from decisions affecting the student body made by Officers of Students’ Council. He has also sat as a community centre board member exercising discretion over programming, governance, and budgeting for the community centre.

David Jiang

David Jiang adjudicated workplace injury compensation decisions as a Review Officer at WorkSafeBC, prior to his appointment to the Civil Resolution Tribunal. He also has several years’ experience practising as an associate lawyer at an international law firm, in the field of commercial litigation. David also clerked with the BC Supreme Court from 2011 to 2012. Prior to starting his career in law, David was a high school teacher. David holds a law degree, an education degree, and a commerce degree from the University of British Columbia.

Richard McAndrew

Richard McAndrew holds a Bachelor of Commerce degree, with honours, from the University of British Columbia and a law degree from Dalhousie University. Richard is admitted to both the Law Society of British Columbia and the State Bar of California. Richard started practising law in British Columbia before moving to California in 2001 where he practised law until 2018. In California, Richard practised in numerous legal fields including medical malpractice, estate planning, family law, civil litigation, real estate law, and bankruptcy law. In 2018, Richard returned to British Columbia and served as arbitrator adjudicating tenancy disputes at the Residential Tenancy Branch.

Chad McCarthy

Chad McCarthy completed a Bachelor of Applied Science in electrical engineering (First Class Honours) from Simon Fraser University. He worked as an engineer in audio digital signal processing for several years before obtaining a law degree from the University of British Columbia, and being called to the bar in 2006. Chad was in-house counsel with a technology, intellectual property, and contract focus, for companies including a BC Crown Corporation, a software company, and a wind turbine manufacturer. Before being appointed to the CRT, he adjudicated workers’ compensation and occupational health and safety decisions as a Review Officer at WorkSafeBC.

Sarah Orr

Sarah Orr completed her BA at McGill University and her JD at the University of Victoria. She started her career in private practice focusing on civil litigation, which included acting for plaintiffs and defendants in personal injury and motor vehicle cases as well as representing clients at the Provincial (Small Claims) Court. Prior to her appointment to the Civil Resolution Tribunal in 2018 she worked for the Ministry of Labour as an Industrial Relations Officer where she mediated, investigated and adjudicated complaints brought under the Employment Standards Act. Ms. Orr has been an active volunteer with Access Pro Bono and is a past board member of the WISH Drop-In Centre Society. She was called to the bar in 2012.

Eric Regehr

After completing his B.A. and LL.B. at the University of Victoria, Eric Regehr began his career at a large firm in downtown Vancouver, where he acted for defendants and insurers in personal injury and motor vehicle cases. In 2013, he moved back to Victoria, first practicing at a boutique family law firm and later co-founding Breakwater Law, where he focused on civil litigation, including acting for plaintiffs in motor vehicle claims. Mr. Regehr was appointed as a part-time member of the Civil Resolution Tribunal in 2017 and as a full-time member in 2018. Mr. Regehr is a past director of the University of Victoria Alumni Association. Mr. Regehr was called to the Bar in 2011.

Navdeep Shukla

Navdeep Shukla completed her Bachelor of Arts in Family Studies at the University of British Columbia and her law degree at the University of Victoria. She is a member of the Law Society of British Columbia and has been practicing law in Vancouver, British Columbia since her call to the bar in 2013. Ms. Shukla has vast general litigation experience including in the areas of contractual disputes, employment law, construction disputes, property tax assessment appeals as well as a specific focus in the area of creditors’ remedies over the last few years. She has routinely appeared for clients in both the Provincial and Supreme Court of British Columbia as well as various other administrative tribunals including the Human Rights Tribunal, Property Assessment Appeal Board, and the Labour Relations Board. Ms. Shukla has presented various seminars for CLEBC including a seminar on Small Claims Court and has sat as a board member for the BC Chapter of the Canadian Property Tax Association.

Leah Volkers

Leah Volkers holds a Bachelor of Arts degree from the University of Victoria and a Juris Doctor from the University of Calgary. Prior to joining the CRT, she worked in private practice at a large firm in B.C.’s interior. She practiced a broad range of civil litigation, including acting for plaintiffs in motor vehicle cases and defending negligence and other civil claims for a large institutional client. She has acted for clients in both the Provincial Court (small claims) and Supreme Court of B.C. She has represented clients in administrative proceedings involving employment standards, labour relations, workers compensation, human rights, and residential tenancies. Prior to practicing law, Ms. Volkers worked as a forest firefighter and an environmental consultant. Ms. Volkers has volunteered with Access Pro Bono and is a former board member of a local trails society. She is an active volunteer with her local cross country ski club. Ms. Volkers was called to the bar in 2015.

Richard Rogers

Richard Rogers is the CRT’s Registrar and Executive Director. Richard has worked in the public sector for more than 20 years, including serving as Registrar of the Property Assessment Appeal Board from 1996 to 2000. Richard has expertise in operational management, as well as policy and financial analysis and planning. Richard uses this experience to work with the Chair and CRT staff to oversee CRT operations and to further develop and improve CRT processes and technology. Prior to joining the public service, Richard practiced law for three years in Nanaimo, British Columbia.

Samantha Lawrence

Sam is the CRT’s Director, Resolution Supports and Deputy Registrar. Sam joined the public service in 2008 with the Ministry of Social Development and Poverty Reduction where she held a variety of positions providing income and disability assistance and outreach services to vulnerable populations. With the same ministry, Sam led large teams of statutory decision makers and also served as Director of Litigation and Policy, overseeing the management of ministry civil litigation, human rights complaints, and judicial reviews, as well as providing legal support and policy interpretation to ministry staff. She has a BA in Sociology from the University of Victoria and a classical music diploma.

Lauryn Kerr

Lauryn Kerr is the CRT’s Legal Counsel. She earned her Bachelor of Commerce from Royal Roads University and her Juris Doctor from the University of Victoria. Lauryn has instructed at the University of Ottawa and Thompson Rivers University in the field of technology and access to justice. Since 2016 Lauryn has served on the board of directors of the Justice Education Society, a Vancouver-based organization that carries out public legal education and information activities, justice reform and capacity building programs in British Columbia and in several jurisdictions outside Canada. Lauryn is a frequent presenter on the topics of access to justice, legal technology, and innovation.

Zara Rahman

Zara Rahman is the CRT’s Legal Counsel for litigation matters. She earned both her Bachelor of Arts in Honours Political Science and Juris Doctor from the University of British Columbia. After completing law school, Zara clerked for five justices of the Supreme Court of British Columbia in Vancouver.  Her previous legal experience includes practicing administrative and constitutional law at the Ministry of Attorney General in Victoria and criminal defence work in rural communities with Legal Aid Alberta. Zara also worked at the Office of the Ombudsperson of BC, where she investigated complaints about administrative fairness.

Kiki Dele-Adedeji

Kiki Dele-Adedeji is the CRT’s Intake Manager. She has expertise in operations management, case management, alternative dispute resolution and policy analysis. Kiki earned her LLB from Coventry University and her LLM from the University of Manchester in the United Kingdom. She practised corporate law briefly in another jurisdiction and volunteers with her local immigrant communities.

Kandis McCall

Kandis McCall is the CRT’s Director of Case Management. After receiving her law degree and mediation training from the University of British Columbia in 2002, Kandis worked for a brief period in private practice in Greater Vancouver. In 2006 she joined the Residential Tenancy Branch where she worked as an arbitrator and team lead until joining the CRT. Kandis has expertise in mediation, adjudication and high volume case management.

Tanja Rosteck

Tanja Rosteck is the CRT’s User Experience Lead. She earned her Bachelor of Arts in Sociology from Montreal’s Concordia University in 1994, specializing in the social and cultural aspects of technology. Before joining the CRT, Tanja worked extensively in instructional design, technical support, helpdesk management, and technical writing. She leads development of the CRT’s Solution Explorer and other public-facing content. She oversees CRT communications work and content maintenance. She also leads the CRT’s continuous improvement process by analyzing feedback and making recommendations for better user experiences.

Maureen Baird, Q.C.

Maureen Baird, Q.C. is a lawyer and practices primarily administrative law. She is involved with the Mental Health Review Board and the Discipline Committee of the College of Physicians and Surgeons of B.C. Previously, Ms. Baird served as chair of the Administrative Law Section of the Canadian Bar Association, nationally and provincially . Ms. Baird was called to the B.C. bar in 1984 after a clerkship with the Chief Justice of B.C., and holds a law degree from the University of Toronto and a certificate in mediation from Harvard Law School.

Kathryn A. Berge, Q.C.

Kathryn A. Berge, Q.C. is an experienced advocate, lawyer and mediator in wills and estates, family law and general civil litigation, working as associate counsel with Cook Roberts LLP, and as an alternate chair of the B.C. Review Board. She is a qualified arbitrator and Mediate BC member. She was awarded the Victoria Bar Association’s Pamela Murray Award (2014), the Canadian Bar Association Woman Lawyer Award of Excellence (2009) and the Canadian Bar Association President’s Silver Medal (1994). Ms. Berge received her BA and her LLB degrees from the University of Alberta, and the designation of Queen’s counsel in 1996.

Andrew Gay, Q.C.

Andrew Gay, Q.C. is a partner with Gudmundseth Mickelson LLP. Since his call to the bar in 1997, Mr. Gay has practiced as a litigator with an emphasis on commercial litigation, tort law, regulatory disputes, and administrative law. Mr. Gay has served as an adjunct professor at UBC’s Peter A. Allard School of Law for many years and is active in the community, serving as a soccer coach for the Vancouver United Football Club since 2005. Mr. Gay holds his LLB from Osgoode Hall law school, a Master’s degree in Environmental Studies from York University and a Bachelor of Arts from UBC.

Richard Hoops Harrison

Richard Hoops Harrison is a partner with Alexander, Holburn, Beaudin and Lang LLP where he specializes in civil litigation, with a focus on corporate restructuring and insolvency related matters, employment law and operational matters specific to financial institutions. Mr. Harrison also serves as a member of the Employment Standards Tribunal as well as the Islands Trust Fund Board.

Susan MacFarlane

Susan MacFarlane is a lawyer with a Ph.D. in English. Her background analyzing and editing text led her to develop a legal practice based on thoughtful interpretation of statutes and case law, with an emphasis on clear communication. Since being called to the BC Bar in 2004 she has practised in both litigation and corporate matters. She has appeared before several tribunals, the BC Provincial Court, and the BC Supreme Court. Recently she represented the federal government before tribunals adjudicating claims of injury arising from Indian residential schools.

Karen Mok

Karen Mok is a staff lawyer at the Law Society of BC.  She has been practising in the area of professional regulation since 2004 and is experienced in administrative law matters. Prior to that, she practised insurance defence litigation at a Vancouver law firm.  Ms. Mok holds a B.A. from Simon Fraser University, an LL.B. from Queen’s University, and was called to the bar in 2001.

Andrew Pendray

Andrew Pendray is chair of the Workers’ Compensation Appeal Tribunal. Previously, he was Crown counsel for the B.C. Ministry of Justice and Attorney General, regional manager and workers’ adviser for the B.C. Ministry of Labour, Workers’ Advisers Office and an associate with Murphy Battista LLP, where he practiced in personal injury and general litigation matters. Active in his community, Mr. Pendray has volunteered as a minor hockey coach for the Pacific Coast Minor Hockey Association. He holds his bachelor of laws from the UBC and a bachelor of arts from the University of Victoria.

Salima Samnani

Salima Samnani is an experienced civil litigator practicing in family, child protection, and employment law. Ms. Samnani received her law degree from the University of Victoria, and her Master of Laws from the University of Fribourg in Switzerland. She currently serves on the Board of Directors of Pivot Legal Society, and on the Legal Advisory Committees of West Coast LEAF and Rise Legal Clinic. She is also the supervising lawyer for Disability Alliance BC. Ms. Samnani is a frequent speaker for Trial Lawyers’ Association, the Law Foundation, Legal Services Society, and at various law schools and women’s organizations.